Venue Hire Coordinator | Full-time Permanent

Australian Capital Territory; Canberra; On-site; AUD 70,000 - 90,000; Full time

Job summary

Cultural Facilities Corporation (CFC) is seeking a dynamic Venue Hire Coordinator to manage venue hire administration across Canberra's iconic sites, including Albert Hall, Canberra Museum and Gallery, and historic places like Lanyon, Mugga-Mugga, and Calthorpes.

You will handle end-to-end coordination from initial enquiry to contracts, event delivery and financial acquittals, liaising with internal teams and external suppliers to ensure a seamless, professional experience for clients and

Qualifications

• Proven experience in venue hire coordination or event management.
• Strong organisational and planning skills with multi-site coordination.
• Excellent interpersonal and communication skills.
• Availability for occasional evening and weekend work.

Responsibilities

• Manage all venue hire bookings using Momentus Elite, including contracts and invoicing.
• Coordinate with Visitor Services and external suppliers for staffing and setup.
• Conduct site visits and represent the CFC at public-facing events.
• Monitor utilisation, satisfaction, and financial outcomes and report findings.

Skills

Venue management

Event coordination

Customer service

Momentus Elite

Tools

Momentus Elite

Job description

Details: Are you a highly organised professional with a passion for arts, culture, and exceptional client service? The Cultural Facilities Corporation (CFC) is seeking a dynamic Venue Hire Coordinator to manage venue hire administration across some of Canberra’s most iconic cultural sites, including Albert Hall, Canberra Museum and Gallery, and historic places such as Lanyon, Mugga-Mugga, and Calthorpes.

In this role, you’ll be responsible for the end-to-end coordination of venue hire services—from initial enquiry and site visits to contract generation, event delivery, and financial acquittals. You’ll work closely with internal teams and external suppliers to ensure a seamless and professional experience for clients and visitors.

Key Responsibilities

• Manage all aspects of venue hire bookings using Momentus Elite, including contracts, invoicing, and client communications.
• Coordinate with the internal Visitor Services teams for staffing, equipment, and setup needs, and with external suppliers.
• Conduct site visits and represent the CFC at public-facing events such as Wedding Open Days.
• Monitor and report on venue hire performance, including utilisation, satisfaction, and financial outcomes.

What We’re Looking For

• Proven experience in venue hire coordination or event management, ideally across multiple sites.
• Strong organisational and planning skills, with the ability to manage concurrent bookings and deliver high-quality service under pressure.
• Excellent interpersonal and communication skills, with a warm and professional approach to client engagement.
• Proficiency in venue management systems (e.g. Momentus Elite) or the ability to quickly learn.
• A current driver’s licence and availability for occasional evening and weekend work.

Why Join Us?

You’ll be part of a collaborative, creative team working to elevate arts, culture, and heritage in the ACT. This is a unique opportunity to contribute to the success of high-profile cultural venues while enjoying a diverse and rewarding role.

Eligibility / Other Requirements

Experience working in ACT Government would be welcome but not essential.

Note

A merit pool may be established from this selection process and may be used to fill vacancies over the next 12 months.

Selection may be based on application and referee reports only.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal .