Vendor Manager

EBR Ever Better Recruitment; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

EBR Ever Better Recruitment seeks an experienced Vendor Manager for a major telecom client. This role targets someone who can drive relationships across vendors, negotiate favorable terms, and align with KPI-driven performance.

The position includes travel and engages with cross-functional stakeholders to optimize vendor outcomes. The ideal candidate has 5+ years in vendor management, a proven process-improvement track record, and comfort with financial indicators.

Qualifications

• 5+ years of vendor management experience.
• Proven track record in process improvement.
• Preferably telco and E-Commerce experience.
• Team player who takes ownership of team growth.
• Strong understanding of financial indicators.
• Ability to draft and manage multiple third-party agreements.
• Experience advising on contract interpretation and negotiation strategies.
• Identify and address legal and business risks, ensuring compliance with internal policies and regulations.
• Leadership and exceptional communication/interpersonal skills.

Responsibilities

• Establish internal policies, standards and processes for working with vendors.
• Optimize performance while minimizing risks.
• Ensure contracts are executed after appropriate due diligence.
• Manage the team to reach KPIs with strong performance management.
• Serve as point of contact for questions and issues from vendors.
• Maintain long-last relationships with the business and the vendor.
• Assess vendors’ performance to ensure standards are met; replace vendors if needed.
• Collaborate with Head of Customer Happiness on strategic planning and innovations.

Skills

Vendor management

Negotiation

KPIs

Leadership

Communication

Job description

We are seeking an experienced Vendor Manager for one of our major telecommunication clients. This is an unprecedented opportunity for you to reach a new height in your career. This position is ideal for ambitious individuals who always aim high and strive for greatness. Having a desire to build a pan-Asian organisation from its ground in Singapore, our client always makes every effort to provide consumers with exceptional mobile experiences and to make a difference in the global telco industry. If you share the same passion, this is your chance of a lifetime!

Summary

• Willingness to travel
• At least 5 years of experience in negotiations and vendor management
• An understanding of KPIs

Your duties include

• Establishing internal policies, standards and processes for working with vendors
• Optimizing performance while minimizing risks
• Ensuring contracts are executed after appropriate due diligence
• Managing the team to reach KPIs by always ensuring strong performance management
• Being the point of contact for questions and issues from vendors
• Maintaining a long-last relationship with the business and the vendor
• Assessing vendors’ performance to ensure standards are met, replacing vendors if their performance is not satisfying
• Working directly with Head of Customer Happiness on strategic planning and suggesting innovative insights to strive for improvements

We are looking for

• At least 5 years of experience in vendor management
• Proven track record in process improvement
• Preferably previous experience in telco and E-Commerce
• A team player who takes ownership of the team growth
• A thorough understanding of financial indicators
• Ability to draft and manage multiple third-party agreements
• Experience in advising internal clients on contract interpretation and negotiation strategies
• Ability to identify and address legal and business risks, therefore ensure compliance with internal policy requirements and regulations
• Leaderships skills
• Exceptional communication and interpersonal skills