Vehicle Retail Sales Consultant

Fleurieu Motor Group; Victor Harbor; On-site; AUD 55,000 - 75,000; Full time

Job summary

Fleurieu Motor Group in Victor Harbor is seeking a motivated Retail Sales Consultant to join our Sales Department, selling both brand new and quality pre-owned vehicles. You will help customers find the right vehicle and deliver a memorable experience.

You will manage inquiries across phone, website, walk-in and social channels, present vehicles, coordinate test drives, explain finance options, and keep CRM records up to date to support long-term customer relationships.

Qualifications

• A genuine interest in people and a willingness to listen before selling.
• Strong communication skills, both face to face and over the phone.
• Self-motivation, organisation and the discipline to follow a process.
• Willingness to work a rotating roster including Saturdays.

Responsibilities

• Sell new Hyundai vehicles as well as quality pre-owned stock.
• Manage enquiries from phone, website, walk-in, email and social media, and respond quickly.
• Understand each customer's lifestyle, needs, timing and budget before selecting a vehicle.
• Conduct professional vehicle presentations, walkarounds and test drives.

Skills

Communication

Customer service

Sales mindset

Organization

Tools

CRM systems

Online enquiry management

Job description

Join the Fleurieu family. Fleurieu Motor Group is looking for a motivated, people-focused Retail Sales Consultant to join our Sales Department at Victor Harbor, selling both brand new and quality pre-owned vehicles.

If you genuinely enjoy helping people, want to represent three of Australia's most trusted brands, and are looking for a career with real long-term growth, this is the role for you.

About us

Join the Fleurieu family. Fleurieu Motor Group is looking for a motivated, people-focused Retail Sales Consultant to join our Sales Department at Victor Harbor, selling both brand new and quality pre-owned vehicles.

If you genuinely enjoy helping people, want to represent three of Australia's most trusted brands, and are looking for a career with real long-term growth, this is the role for you.

Victor Harbor is a beautiful coastal town just one hour from Adelaide CBD.

Fleurieu Motor Group is a family owned and operated, multi-franchise business representing Toyota, Mitsubishi and Hyundai, along with a large quality pre-owned vehicle operation, all from one site.

We pride ourselves on delivering outstanding customer service, investing in our people, building long-term careers and being the largest private employer in the region with close to 40 staff.

Decisions are made locally by people whose family name is attached to every customer experience.

The opportunity, what you will be doing

• Sell new Hyundai vehicles as well as quality pre-owned stock.
• Manage enquiries from phone, website, walk-in, email and social media, and respond quickly.
• Understand each customer's lifestyle, needs, timing and budget before recommending a vehicle.
• Conduct professional vehicle presentations, walkarounds and test drives.
• Explain finance, Toyota Access, novated leasing, trade-ins, accessories and protection products clearly, working alongside our Finance Business Manager.
• Appraise trade-in vehicles accurately and fairly.
• Keep customers informed from order through to delivery, so nobody has to chase us for an update.
• Deliver a memorable, thorough handover that sets the customer up for the life of the vehicle.
• Maintain accurate CRM records, follow-up activity and pipeline discipline.
• Complete and maintain all manufacturer accreditation and training requirements.
• Represent Fleurieu Motor Group professionally within the local community.

About you, what we need

• A genuine interest in people and a willingness to listen before selling.
• Strong communication skills, both face to face and over the phone.
• Self-motivation, organisation and the discipline to follow a process.
• Resilience and a positive attitude.
• Automotive sales experience is an advantage, but we will train the right person from a retail, hospitality, trade or customer service background.
• Comfortable with technology, CRM systems and online enquiry management.
• A current Australian driver's licence, manual preferred.
• Willingness to work a rotating roster including Saturdays.

Manufacturer standards and training

This role carries manufacturer obligations.

You will be required to complete and maintain Toyota, Mitsubishi and Hyundai sales accreditation and product training, and to meet the customer experience, compliance and process standards set by each manufacturer.

Training is provided and fully supported by the business. Keeping certification current is a condition of the role.

What is in it for you

• Genuine career growth. We promote from within and we are building the next generation of leaders in this business.
• Strong financial upside for consultants who perform, with the opportunity to build serious earnings over time.
• Three franchises plus pre-owned under one roof, which means more stock, more choice and more ways to help every customer.
• Full manufacturer training and accreditation across Toyota, Mitsubishi and Hyundai.
• Supportive team culture within a local, family owned business where you are not a number.
• Job security with a well established automotive group backed by decades of local reputation.
• Modern dealership environment with a dedicated Pre-Delivery department and strong aftersales support behind you.
• Coastal lifestyle location with a loyal local customer base and strong word of mouth.

Location

Victor Harbor, 34 to 38 Adelaide Road, Victor Harbor SA 5211.

Fleurieu Motor Group is committed to ongoing training, development and equal opportunity employment. We welcome applicants from all backgrounds who share our values of service, teamwork and community.