Vehicle Estimator

Motorserve; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Insurance discounts

Annual performance bonus

Employee referrals bonus

No weekend work

Career growth

Job summary

Motorserve Pty is seeking skilled technicians to join our Australia-wide team. The role suits experienced tradespeople ready to step off the tools or skilled estimators seeking a change of pace.

You will review damaged vehicles to determine repair scope and method, liaise with Insurance Assessors, order parts after repair bookings are confirmed, and schedule repairs based on job size and value. We offer a supportive culture focused on safety, growth, and competitive compensation.

Qualifications

• Sound computer and office skills are required.
• Strong critical thinking capabilities.
• Excellent team player with a collaborative mindset.
• Exceptional communication and problem-solving skills.

Responsibilities

• Review damaged vehicle to determine the scope of work and cost-effective repair method.
• Liaise with Insurance Assessors.
• Order parts once repair booking is confirmed by the customer.
• Book repair jobs according to requirements (size mix, number of jobs, value).

Skills

Sound computer and office skills

Critical thinking

Excellent team player

Communication and problem-solving

Job description

Whether you are an experienced tradesperson ready to step off the tools or a skilled estimator looking for a change of pace, this role is for you.

About us

At Motorserve, we are not just about repairing cars, we are about creating confidence on the road and building a workplace where our people thrive. For over 20 years, Motorserve has been a trusted name in the automotive servicing, repairs, and maintenance industry across Australia. As part of the IAG/NRMA family, we combine the strength of a leading insurance group with the hands‑on expertise of a dedicated service team.

Our mission is to deliver exceptional workmanship and customer care every time. With a growing team nationwide and a reputation for quality, we are expanding fast and we want passionate, skilled technicians to grow with us.

Key Responsibilities:

• Review damaged vehicle to determine the scope of work and most cost effective and efficient method of repair.
• Manages liaison with Insurance Assessors
• Responsible for ordering parts once customers confirm their repair booking
• Booking repair jobs according to requirements based on size mix, number of jobs and dollar value.

Requirements

• Sound computer and office skills
• Critical thinking capabilities
• Excellent team player
• Exceptional communication and problem‑solving skills

What we offer

At Motorserve, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Exclusive Perks: As part of the IAG/NRMA family, enjoy up to 50% off insurance (car, home, travel), discounts on NRMA holiday parks, complimentary roadside assistance, and discounted repairs and servicing.
• Bonus & Incentives: Get rewarded with an annual performance bonus, and if you know anyone great we also offer referrals a $1,000 cash bonus for employee referrals. Go in the running to receive our employee of the year award which includes a paid holiday.
• Work-Life Balance - No weekend work because we know life exists outside the workshop.
• Career Growth: At Motorserve we are big on developing our people. We love to see our employees learn, grow, and move up with clear pathways to progression.
• People First Focus: We put our people at the heart of everything we do, your safety and wellbeing come first.
• Supportive Culture - Access our 24/7 Employee Assistance Program for you and your family whenever you need it.

Ready to Step Up?

This is more than a job it’s a chance to learn, grow, and be part of a trusted brand that invests in its people.