Estimator - Automotive

Drive Group Australia; City of Monash; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

ME Day

Wellbeing Program

Reward and Recognition

Discounts

Everyday Savings

Training

Career Development

Equal Opportunity

Job summary

Drive Group Australia in Mulgrave is seeking a detail-oriented quotes administrator to produce accurate vehicle quotations in line with Work Provider requirements. You will liaise with the team to meet deadlines, oversee parts ordering, and assist management to optimise workshop capacity.

The role requires strong interpersonal and communication skills, plus proficiency with iBody, Parts Check or Audanet where possible.

Qualifications

• Experience in the automotive industry is required.
• Excellent customer service and interpersonal skills are essential.
• Strong communication skills and ability to liaise with team members in a busy workshop.
• Proficiency with computer systems and familiarity with iBody, Parts Check or Audanet is advantageous.
• Commitment to safety practices and willingness to follow safety procedures.
• Australian Working Rights.

Responsibilities

• Prepare accurate and timely quotations for damaged vehicles.
• Manage ordering and receiving of parts to ensure cost effectiveness.
• Assist Business Manager and Production Manager with incoming/outgoing vehicles to maximise workshop capacity.
• Conduct QA inspections to ensure quality repair meets customer expectations.

Skills

Attention to detail

Customer service

Communication

Interpersonal skills

Tools

iBody

Parts Check

Audanet

Job description

As part of our team in Mulgrave, you'll be responsible for the accurate and comprehensive completion of vehicle quotations in accordance with Work Provider requirements. The role requires strong interpersonal skills with the ability to liaise with all members of the team in order to meet deadlines.

PERKS ON OFFER

• ‘ME’ Day:A paid day off on your birthday so you can celebrate however you’d like!
• Wellbeing Program:We care about your wellbeing. You and your immediate family can access our Employee Assistance Program (EAP) for free, confidential counselling and support whenever you need it.
• Reward and Recognition:Enjoy site-run incentives like BBQs, team events, and company-wide recognition programs
• Discounts:Enjoy discounts on insurance and a variety of handy household items.
• Everyday Savings:Save on everyday expenses with access to discounted movie vouchers, retail gift cards, petrol and grocery gift cards, and more!
• Training:We provide training with I-CAR and other providers to upskill our teams and ensure they’re equipped with the latest knowledge of our industry.
• Career Development:As we are growing at a rapid rate and promote from within, opportunities for career progression are bountiful.
• Equal Opportunity:Drive Group is an equal opportunity employer. Joining our team means joining a company that prioritises the health, safety and wellbeing of its people and fosters a culture of respect, inclusivity, and safety.

KEY RESPONSIBILITIES

• Accurate and timely quotation of damaged vehicles
• Managing ordering and receiving of parts to ensure cost effectiveness
• Assist Business Manager and Production Manager with incoming/outgoing vehicles to maximise capacity of the workshop
• Conduct QA inspections to ensure quality repair meets customer expectations

ABOUT YOU

• Previous experience within a similar role in the automotive industry
• Attention to detail, with excellent customer service, communication and interpersonal skills
• Ability to work in a busy workshop and achieve service outcomes
• Strong computer system skills and previous experience in ibody, Parts Check or Audanet (ideal)
• Understanding of and willingness to abide by all safety practices.
• Appropriate Australian Working Rights.

WHY JOIN?

• Be part of an expanding company that promotes from within and invests in its people, development and success.
• Modern, spacious workshop with quality equipment and systems in place
• Stable full-time employment with a strong pipeline of ongoing work
• Supportive team culture where your skills and experience are valued

ABOUT DRIVE GROUP AUSTRALIA

As a growing national business, Drive Group Australia believes performance and success begins with fixing every vehicle to a high quality and safe standard. These quality standards are backed by our day‑to‑day commitment to provide excellent customer care and service. Drive Group Australia truly represents the adage “one stop shop solution”, with our range of services covering the entire gamut of motor vehicle accident repairs, including: drive and non‑drive repair solutions, direct insured, third party claims, fleet operators and FMO’s.

Even if you don’t tick every box as we value applicants from diverse perspectives.