Upscale Restaurant Manager - Lead Service & Profitability

Gambaro Hospitality Group; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

Gambaro Hospitality Group in Brisbane is seeking a seasoned Restaurant Manager to lead Persone Italian Restaurant’s daily operations. You will drive guest experiences, uphold service standards, and guide a high-performing team in a hands-on leadership role that impacts profitability and guest satisfaction.

You'll oversee budgeting, inventory, and supplier relationships while collaborating with the kitchen to ensure exceptional Italian hospitality and cuisine.

Qualifications

• 3–5 years' experience in restaurant management, fine dining or upscale casual dining.
• Proven budgeting, cost control and profitability track record.
• Strong leadership to recruit, train and mentor diverse teams.
• Excellent customer service orientation with ability to create memorable dining experiences.
• In-depth knowledge of F&B operations, menu knowledge and wine/beverage pairings.
• Experience with POS systems, reservation software and booking platforms.
• Excellent communication and interpersonal skills.
• Able to work evenings, weekends and public holidays.
• Current food handling certificate and commitment to safety standards.
• Qualifications in hospitality management or equivalent industry experience.

Responsibilities

• Managing front-of-house and back-of-house operations for smooth daily service.
• Leading, training, supervising and developing the restaurant team to high standards.
• Overseeing budgeting, cost control, pricing strategies and revenue optimisation.
• Ensuring compliance with health, safety and food hygiene regulations and certifications.
• Creating and implementing marketing initiatives and promotions to attract customers.
• Managing reservations, table management and peak-time operations for seating efficiency.
• Addressing customer concerns professionally to maintain reputation and loyalty.
• Liaising with kitchen staff and executive chefs to ensure quality and service standards.
• Maintaining inventory management, supplier relationships and stock control procedures.
• Preparing regular performance reports and providing management with insights on operational metrics.

Skills

Leadership

Customer service

Communication

Team training

F&B knowledge

POS systems

Budgeting

Cost control

Multitasking

Flexibility

Education

Hospitality management qualification

Tools

Reservation software

Booking platforms

Hospitality software

Job description

Gambaro Hospitality Group in Brisbane is seeking a seasoned Restaurant Manager to lead Persone Italian Restaurant’s daily operations. You will drive guest experiences, uphold service standards, and guide a high-performing team in a hands-on leadership role that impacts profitability and guest satisfaction.

You'll oversee budgeting, inventory, and supplier relationships while collaborating with the kitchen to ensure exceptional Italian hospitality and cuisine.