Restaurant Manager

Balboa Italian Restaurant; Gold Coast City; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive salary package

Long-term career opportunities

Award-winning dining environment

Job summary

Balboa Italian Restaurant on the Gold Coast seeks an exceptional Restaurant Manager to lead a busy, high-volume operation with an experienced leadership team. You’ll recruit, train and mentor front-of-house staff, drive guest experiences, manage labour and rostering, and ensure top service standards across all departments.

Join a premier Italian dining destination where initiative and accountability are valued.

Qualifications

• Previous experience as a Restaurant Manager within a premium, high-volume restaurant.
• Outstanding leadership and people management skills.
• Strong commercial awareness and operational expertise.
• Exceptional organisational skills and attention to detail.

Responsibilities

• Lead the daily operation of a busy, high-volume restaurant.
• Recruit, train and develop front-of-house staff.
• Lead and support the management team with accountability across all departments.
• Drive guest experiences through outstanding service standards.
• Manage labour, productivity and operational performance.
• Oversee rostering, recruitment and team development.
• Ensure efficient operations to maximise capacity and profitability.
• Maintain presentation, cleanliness and professional standards.
• Collaborate with Executive Chef and leadership team to enhance guest experience.
• Utilise POS and rostering/timesheet management software effectively.

Skills

Leadership

People management

Hospitality

Commercial awareness

Organisational skills

Decision making under pressure

Recruitment

Mentoring

Proactive attitude

Long-term career focus

Tools

POS systems

Rostering software

Reservations management systems

Job description

Balboa Italian is one of the Gold Coast's premier dining destinations, renowned for authentic Italian cuisine, exceptional hospitality and an energetic atmosphere. We've built our reputation on quality, consistency and creating memorable dining experiences.

Our restaurant is busy, vibrant and fast-paced, serving up to 400 guests each day while maintaining the highest standards across every aspect of the guest experience.

We're now searching for an exceptional Restaurant Manager to lead the next chapter of Balboa Italian.

Reporting to the Group General Manager, you'll have the autonomy to lead one of the Gold Coast's premier Italian restaurants while being supported by an experienced leadership team that values initiative, accountability and excellence.

This is a hands-on leadership role for an experienced hospitality professional who is organised, driven and passionate about building exceptional teams and delivering outstanding service. If you're looking for a long-term opportunity where you can genuinely make an impact within an established and respected hospitality group, we'd love to hear from you.

Restaurant Manager | Balboa Italian

About the Role

As Restaurant Manager, you'll be responsible for the overall day-to-day operation of the restaurant, ensuring every service is executed to the highest standard while leading and developing a high-performing team.

• Leading the daily operation of a busy, high-volume restaurant.
• Recruiting, training and developing exceptional front-of-house staff.
• Leading, mentoring and supporting your management team while ensuring accountability across all departments.
• Driving exceptional guest experiences through outstanding service standards.
• Managing labour, productivity and operational performance.
• Overseeing rostering, recruitment and team development.
• Ensuring the restaurant operates efficiently while maximising capacity and profitability.
• Maintaining the highest standards of presentation, cleanliness and professionalism.
• Working collaboratively with the Executive Chef and wider leadership team to continually improve the guest experience.
• Strong experience with POS, rostering/timesheet management software, reservation and business management systems.
• Ability to problem solve technical issues.

About You

We're looking for someone who brings:

• Previous experience as a Restaurant Manager within a premium, high-volume restaurant.
• Outstanding leadership and people management skills.
• A genuine passion for hospitality and creating memorable guest experiences.
• Strong commercial awareness and operational expertise.
• Exceptional organisational skills and attention to detail.
• The ability to remain calm, decisive and professional under pressure.
• Experience recruiting, mentoring and developing high-performing teams.
• A proactive attitude with the confidence to make decisions and continually drive the business forward.
• A commitment to excellence and a desire to build a long-term career.

Why Join Balboa Italian?

• Join one of the Gold Coast's most awarded Italian restaurants.
• Be part of a respected and growing hospitality group.
• Work alongside an experienced leadership team that genuinely values your ideas and contribution.
• Lead a passionate team in a fast-paced, dynamic environment.
• Competitive salary package based on experience.
• Genuine long-term career opportunities.

Is This You?

This role isn't for someone looking to simply manage a roster. It's for a hospitality professional who thrives in a busy environment, enjoys building great teams, leads from the front and takes pride in delivering exceptional experiences every single day.

If you're passionate about hospitality, driven by high standards and excited by the opportunity to lead one of the Gold Coast's premier Italian restaurants, we'd love to hear from you.