Unit Facility Management Specialist - Ikea Rhodes

Ingka External; Sydney; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Paid annual leave

Parental leave

Employee assistance program

Co-worker discount 15%

Uniform provided

Free parking

Digital Entertainment membership

Bonus programme

Loyalty programme

Job summary

IKEA Australia is seeking a Unit Facility Management Specialist to lead store FM services from Rhodes and collaborate with the FM team. You'll manage direct suppliers, ensure safety standards, and support budgeting and sustainability initiatives.

The role requires strong contract management, CAFM/PLANON proficiency, and the ability to work autonomously while maintaining clear communication with stakeholders. This is a permanent, full-time position with on-site hours.

Qualifications

• Experience in facilities management services delivering reliable, efficient operations.
• Strong contract management skills and supplier relationship management.
• Experience with CAFM or PLANON asset management platforms.
• Ability to work autonomously with clear communication and urgency.
• Budgeting support and cost-control experience in FM.
• Proficiency with Microsoft Office and FM software platforms.

Responsibilities

• Manage FM services through direct suppliers ensuring safety and compliance.
• Follow up service quality via relationships and monitoring platforms.
• Support internal FM audits and annual reviews.
• Assist FM budgeting and annual plan; attend weekly MSFM meetings.
• Control operational costs including utilities spend; review invoices.
• Track permits, licences, certificates; stay compliant with regulations.
• Provide expertise in daily FM operations and projects.
• Participate in FM-related projects as required.
• Carry out regular store inspections to keep units like new.
• Contribute to IKEA sustainability initiatives.

Skills

Facility management

Contract management

CAFM/PLANON

MS Excel

Stakeholder management

Tools

CAFM

PLANON

FM software

MS Office

Job description

Our team within IKEA

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

What you need to know

Working at IKEA has its benefits and rewards:

• 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

• This role is Permanent, Full-time, 76hrs/fortnight.
• Your standard working days will be Monday to Friday, 8am-4pm based on site (Rhodes), unless otherwise indicated.
• Applications close Wednesday 18 November 2026.

About this work area

As Unit Facility Management Specialist, you will be based within the store working in a Facility Management team environment, supported by a Multi-Site Facilities Management Manager your responsibilities will include, but are not limited to:

• Manage the Facilities Management (FM) services through FM direct suppliers including safety and compliance to ensure a safe and operational environment for the business and our customers.
• Follow up quality of services delivered by our suppliers through close working relationships and IKEA monitoring platforms together with the obligations set out in the service agreements.
• Support internal FM related audits and annual reviews.
• Support FM budgeting activities and the annual business plan in the unit. Attend weekly meetings to discuss operation performance / issues and contribute to solutions with the MSFM.
• Assist in controlling operational costs this will include reduction in utilities spend, raising purchase orders and reviewing suppliers' invoices for accuracy.
• Follow-up on permits, licences, certificates and reporting measures to stay compliant with local and national legislation, internal rules and requirements regarding the FM scope within Ingka.
• Provide subject matter expertise and technical support in daily operations and projects related to the FM delivery model.
• Participate in projects within FM related services as required.
• Do regular store inspections ensuring our units are in shape as new.
• You will participate in IKEA's approach to sustainability.

As Unit Facility Management Specialist, you are:

• Experienced in all aspects of FM related services and passionate to deliver reliable, efficient and seamless services to the store.
• Experienced with strong contract management skills and a solution-focused mindset to resolve FM related issues.
• Experienced in using asset management platforms such as CAFM or PLANON
• Able to build strong relationships with internal and external stakeholders to achieve a common goal.
• Able to identify opportunities and make recommendations to drive continuous improvement.
• Able to work autonomously, take initiative and possess excellent communication skills to deliver set tasks with a sense of urgency to meet timelines and budgets.
• Able to organise, prioritise and manage administrative tasks, with a good understanding of Microsoft office programs, including Excel and FM related software platforms.
• Experienced within service agreement management and KPI's with suppliers.

We need people like you!

At IKEA, work is so much more than a job. Come join us!