Uniform Shop Assistant

Alinta Apparel; Dubbo; On-site; AUD 30,000 - 36,000; Part time

Job summary

Alinta Apparel is seeking a casual Uniform Shop Assistant to join our team in Dubbo. You will help customers with purchases, advise on uniform sizing and requirements, and maintain a welcoming shop environment across our onsite retail shops at St Johns College Dubbo and Macquarie Anglican Grammar.

Main duties include handling inquiries, operating the POS, restocking, till reconciliation, and liaising with Head Office and school stakeholders to ensure accurate service and presentation.

Qualifications

• Exceptional customer service required.
• Excellent written and oral communication skills.
• Team player with collaborative mindset.
• Strong time management and organisational skills.
• High attention to detail and presentation.

Responsibilities

• Answer customer enquiries via email, phone and in-store.
• Operate the POS system and process sales transactions accurately.
• Restock shelves and maintain store presentation.
• Reconcile the till.
• Liaise with Head Office and school stakeholders.
• Manage shop cleanliness and presentation.
• Follow Alinta policies and procedures.

Tools

POS system

Job description

Alinta Apparel is a quality bespoke school uniform and sportswear manufacturer and retailer with offices across Australia and New Zealand.

As one of the most trusted sources of uniform solutions in the industry, Alinta provides a quality and consistent range of apparel alongside an agile retail and wholesale partnership offering.

About The Role

We are looking for a casual Uniform Shop Assistant to our team. This position will be required to travel between our onsite retail shops at St Johns College Dubbo and Macquarie Anglican Grammar This role is perfect for someone who loves engaging with customers, has a good eye for detail and is committed to providing exceptional service for our customers by assisting with their purchases and providing information and advice on uniform sizing and requirements to create a welcoming shop experience.

Main duties will include:

• Answer basic customer enquiries via email, phone and in-store.
• Operating the POS system and processing sales transactions accurately and efficiently.
• Restocking shelves and maintaining store presentation.
• Reconciling the till
• Liaising with Head Office and key stakeholders within our schools
• Manage shop cleanliness and presentation within our stores
• Implement and follow Alinta policies and procedures

About You

You will be a friendly and welcoming individual who enjoys working as a cohesive team member, with a strong work ethic and willingness to take on new tasks and responsibilities. You will have an enquiring mind, the desire to understand the business and an ability to stay informed in an environment where there is so much going on. You will also possess the following skills and experience:

• Minimum 2 years experience working in a supervisor role
• Exceptional customer service skills
• Competent in using a POS System
• Commitment and willingness to go 'the extra mile' for our staff and customers
• An exceptionally friendly and engaging personality
• A high level of written and oral communication skills
• A professional mindset and flexibility
• Exceptional organisational and time management skills to meet deadlines
• The ability to work autonomously and within a team
• The ability to develop and maintain long term relationships with stakeholders
• The ability to problem solve and be a team player
• A high level of store pride, with particular attention to detail on store cleanliness and presentation

Please note, only shortlisted candidates will be contacted