Casual Uniform Shop Lead - Customer Service Expert

Autobarn Au; Dubbo; On-site; AUD 30,000 - 36,000; Part time

Job summary

Alinta Apparel is seeking a casual Uniform Shop Assistant to join our team. The role involves engaging with customers, processing sales, and providing information on uniform sizing and requirements to create a welcoming shop experience.

You will support with sales, restocking, and maintaining store standards while following company policies and ensuring exceptional service across our school uniform shops.

Qualifications

• Minimum 2 years experience in a supervisor role.
• Excellent customer service skills.
• Competent in using a POS System.
• Commitment and willingness to go ‘the extra mile’ for staff and customers.
• Exceptionally friendly and engaging personality.
• High level of written and oral communication skills.
• Professional mindset and flexibility.
• Excellent organisational and time management skills.
• Ability to work autonomously and within a team.
• Ability to develop and maintain long term relationships with stakeholders.
• Ability to problem solve and be a team player.
• High level of store pride, with attention to detail on store cleanliness and presentation.

Responsibilities

• Answer basic customer enquiries via email, phone and in-store.
• Operating the POS system and processing sales transactions accurately and efficiently.
• Restocking shelves and maintaining store presentation.
• Reconciling the till.
• Liaising with Head Office and key stakeholders within our schools.
• Manage shop cleanliness and presentation within our stores.
• Implement and follow Alinta policies and procedures.

Skills

Customer service

POS operation

Team collaboration

Attention to detail

Communication

Tools

Retail POS systems

Job description

Alinta Apparel is seeking a casual Uniform Shop Assistant to join our team. The role involves engaging with customers, processing sales, and providing information on uniform sizing and requirements to create a welcoming shop experience.

You will support with sales, restocking, and maintaining store standards while following company policies and ensuring exceptional service across our school uniform shops.