Uniform Shop Assistant

Alinta Apparel; City of Melbourne; On-site; AUD 34,000 - 39,000; Part time

Job summary

Alinta Apparel in Belgrave Heights is seeking a casual Uniform Shop Assistant to welcome customers, assist with purchases and provide guidance on uniform sizing and requirements to create a welcoming shop experience.

Your duties include answering basic customer enquiries via email, phone and in-store, operating the POS, restocking shelves, reconciling the till and liaising with Head Office and school stakeholders to ensure smooth store operations.

Qualifications

• Minimum 2 years experience in a supervisor role.
• Exceptional customer service skills.
• Competent in using a POS System.
• Ability to work autonomously and within a team.
• Excellent written and oral communication.

Responsibilities

• Answer basic customer enquiries via email, phone and in-store.
• Operating the POS system and processing sales transactions accurately and efficiently.
• Restocking shelves and maintaining store presentation.
• Reconciling the till
• Liaising with Head Office and key stakeholders within our schools
• Manage shop cleanliness and presentation within our stores
• Implement and follow Alinta policies and procedures

Skills

Customer service

POS system

Supervisory experience

Time management

Teamwork

Communication skills

Problem solving

Attention to detail

Job description

Alinta Apparel is a quality bespoke school uniform and sportswear manufacturer and retailer with offices across Australia and New Zealand.

As one of the most trusted sources of uniform solutions in the industry, Alinta provides a quality and consistent range of apparel alongside an agile retail and wholesale partnership offering.

About The Role

We are looking for a casual Uniform Shop Assistant to join the team at our Belgrave Heights Christian School campus. This role is perfect for someone who loves engaging with customers, has a good eye for detail and is committed to providing exceptional service for our customers by assisting with their purchases and providing information and advice on uniform sizing and requirements to create a welcoming shop experience.

Main duties will include:

• Answer basic customer enquiries via email, phone and in-store.
• Operating the POS system and processing sales transactions accurately and efficiently.
• Restocking shelves and maintaining store presentation.
• Reconciling the till
• Liaising with Head Office and key stakeholders within our schools
• Manage shop cleanliness and presentation within our stores
• Implement and follow Alinta policies and procedures

Uniform shop hours will be:

• Thursday: 12:00 pm - 4:00 pm
• First sat of each month: 9:00 am - 12:00 pm
• Hours may be extended during peak periods such as school holiday

About You

You will be a friendly and welcoming individual who enjoys working as a cohesive team member, with a strong work ethic and willingness to take on new tasks and responsibilities. You will have an enquiring mind, the desire to understand the business and an ability to stay informed in an environment where there is so much going on. You will also possess the following skills and experience:

• Minimum 2 years experience working in a supervisor role
• Exceptional customer service skills
• Competent in using a POS System
• Commitment and willingness to go ‘the extra mile’ for our staff and customers
• An exceptionally friendly and engaging personality
• A high level of written and oral communication skills
• A professional mindset and flexibility
• Exceptional organisational and time management skills to meet deadlines
• The ability to work autonomously and within a team
• The ability to develop and maintain long term relationships with stakeholders
• The ability to problem solve and be a team player
• A high level of store pride, with particular attention to detail on store cleanliness and presentation

Please note, only shortlisted candidates will be contacted