Two-Location Retail Operations Leader | Flexible Work

Poolwerx; City of Melbourne; On-site; AUD 85,000 - 125,000; Full time

Benefits offered by this job

Excellent earning potential

Australia's largest pool family

Autonomy to run two locations

Flexible work arrangements

Job summary

Poolwerx Boronia is seeking an experienced Retail Operations Manager to join our two-store team (Boronia and Lilydale) in a full-time capacity. You will lead retail teams, manage stock, oversee scheduling and drive sales while delivering outstanding customer experiences.

You will be responsible for coaching staff, analysing performance, and maintaining high merchandising standards to ensure customer satisfaction and business profitability across both locations.

Qualifications

• Proven leadership experience in a retail/operational setting.
• Track record of meeting/exceeding sales targets.
• Experience with merchandising and ticketing disciplines.
• Strong communication and problem-solving abilities.

Responsibilities

• Lead, coach and inspire your team to reach their full potential.
• Take full P&L responsibility and drive profitability.
• Analyse store performance data and act quickly on opportunities.
• Manage rosters, professional development and team growth.
• Maintain merchandising standards and stock availability.
• Ensure exceptional customer service on every interaction.

Skills

Leadership

Sales targets

Merchandising

Ticketing

Communication

Problem-solving

Job description

Poolwerx Boronia is seeking an experienced Retail Operations Manager to join our two-store team (Boronia and Lilydale) in a full-time capacity. You will lead retail teams, manage stock, oversee scheduling and drive sales while delivering outstanding customer experiences.

You will be responsible for coaching staff, analysing performance, and maintaining high merchandising standards to ensure customer satisfaction and business profitability across both locations.