Senior Luxury Retail Operations Leader

Talent Solution Partners Pty Ltd; Sydney; On-site; AUD 82,000 - 85,000; Full time

Job summary

Talent Solution Partners Pty Ltd is seeking an Operations Manager for Westfield Sydney to own store operations, inventory control and leadership of a large team.

Based at the Westfield Sydney store, you will partner with the Store Director to ensure efficient operations, controlled stock flow and an exceptional customer experience as the store opens on 13 November, with a core team of ~65 plus seasonal staff.

Qualifications

• Strong retail operations leadership in a high-volume environment.
• Experience managing inventory, stock flow and back-of-house ops.
• Proven people management experience with large or complex teams.
• Knowledge of retail systems, processes and KPIs.

Responsibilities

• Lead overall store operations, inventory management and back-of-house execution.
• Oversee stock processing, deliveries, replenishment and inventory flow.
• Drive inventory accuracy through cycle counts, stocktakes and RFID scanning.
• Investigate shrinkage and implement stock control improvements.
• Manage high product volumes and streamline workflows.
• Lead, coach and develop the Operations team.
• Improve processes, productivity and efficiencies.
• Partner with Store Director on labour planning, scheduling and performance.
• Collaborate with Visual and Sales leaders for seamless execution.
• Maintain a safe, organised and customer-ready store.

Skills

Retail leadership

Inventory management

People management

Data-driven decisions

Stakeholder management

Communication

Job description

Talent Solution Partners Pty Ltd is seeking an Operations Manager for Westfield Sydney to own store operations, inventory control and leadership of a large team.

Based at the Westfield Sydney store, you will partner with the Store Director to ensure efficient operations, controlled stock flow and an exceptional customer experience as the store opens on 13 November, with a core team of ~65 plus seasonal staff.