Retail Associate - Customer-First, Growth Path & Flex Hours

Poolwerx; City of Melbourne; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Flexible scheduling

Job summary

Poolwerx Boronia is seeking a friendly Retail Assistant to join our team in a full-time role. You will engage with customers, help with stock, and keep the store tidy while delivering a high standard of service.

Ideal candidates will have a customer-focused mindset, good communication, and the ability to handle cash and electronic payments. Previous retail experience is helpful, but willing learners are encouraged to apply.

Qualifications

• Customer-focused mindset with a genuine desire to deliver excellence in service.
• Strong communication skills for confident interaction with customers and team.
• Reliability and punctuality with the ability to work flexible hours including weekends.
• Basic numeracy and competence with handling cash and electronic payments.
• Attention to detail and organisational skills to maintain an orderly store.
• Enthusiasm, energy and a positive attitude toward work.
• Ability to work both independently and as part of a team.
• Previous retail or customer service experience is advantageous but not essential.
• Willingness to learn about products and develop product knowledge.

Responsibilities

• Deliver exceptional customer service and drive sales in-store.
• Engage with customers and assist with stock management.
• Maintain store cleanliness, merchandising, and product presentation.
• Handle cash and electronic payment transactions accurately.
• Support team with daily store operations and learning new skills.

Skills

Customer service

Communication

Cash handling

Teamwork

Reliability

Job description

Poolwerx Boronia is seeking a friendly Retail Assistant to join our team in a full-time role. You will engage with customers, help with stock, and keep the store tidy while delivering a high standard of service.

Ideal candidates will have a customer-focused mindset, good communication, and the ability to handle cash and electronic payments. Previous retail experience is helpful, but willing learners are encouraged to apply.