TtW Branch Lead, Employment Services

Jobs Statewide; Melbourne; Sur place; AUD 120 000 - 150 000; Plein temps

Avantages offerts par ce poste

Salary package + superannuation

Full-time (Mon-Fri, 9am-5pm)

Onboarding & ongoing training

Career progression to regional/nationa

Leadership development programs

Supportive leadership team

40+ years of industry experience

Résumé du poste

Jobs Statewide is seeking a hands-on leader to manage the Transition to Work branch in Box Hill, Victoria. You will lead a team of Recruitment Consultants, drive performance against contractual KPIs, and ensure strong participant outcomes through effective service delivery.

This full-time role focuses on operational leadership, stakeholder engagement with local employers, and collaboration with the Regional Manager to implement business plans and continuous improvements.

Qualifications

• Evidence of leadership in employment services or related program delivery.
• Track record of achieving KPIs and contractual targets.
• Strong understanding of compliance requirements in service delivery.

Responsabilités

• Lead day-to-day operational delivery of the TtW contract and ensure compliant service delivery.
• Own branch performance, KPIs and business targets.
• Coach and develop Recruitment Consultants to improve performance and outcomes.
• Monitor performance and provide regular feedback, coaching and support.
• Conduct regular one-on-ones and case reviews to strengthen capability.
• Analyse branch performance, identify gaps and implement improvements.
• Build relationships with local employers to support recruitment outcomes.
• Establish partnerships with community organisations to expand opportunities.
• Collaborate with Regional Manager to implement business plans and drive improvement.

Connaissances

Leadership experience

KPI delivery

Compliance

Stakeholder engagement

People development

Performance management

Description du poste

Jobs Statewide is seeking a hands-on leader to manage the Transition to Work branch in Box Hill, Victoria. You will lead a team of Recruitment Consultants, drive performance against contractual KPIs, and ensure strong participant outcomes through effective service delivery.

This full-time role focuses on operational leadership, stakeholder engagement with local employers, and collaboration with the Regional Manager to implement business plans and continuous improvements.