Truck Service Advisor — Drive Customer Success & Scheduling

Truck Centre WA; Perth; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Loyalty leave

Paid parental leave

Safety program

MATES program

Free onsite parking

Job summary

Truck Centre WA seeks an experienced Service Advisor to be the primary liaison between customers and the workshop for all repair and maintenance work. You will schedule tasks from the service counter to the workshop while maintaining exemplary customer service.

The role requires strong communication skills, mechanical aptitude, and the ability to work autonomously or in a team in a busy dealership environment.

Qualifications

• Experience in a similar customer service role.
• Mechanical aptitude to understand service needs.
• Strong communication and interpersonal skills.
• Ability to work autonomously or in a team.

Responsibilities

• Act as primary contact with customers for repair and maintenance.
• Schedule work from service desk to workshop.
• Deliver exceptional customer service.

Skills

Mechanical aptitude

Interpersonal skills

Time management

Communication skills

Autonomy

Teamwork

Microsoft Office

Tools

Microsoft Office

Job description

Truck Centre WA seeks an experienced Service Advisor to be the primary liaison between customers and the workshop for all repair and maintenance work. You will schedule tasks from the service counter to the workshop while maintaining exemplary customer service.

The role requires strong communication skills, mechanical aptitude, and the ability to work autonomously or in a team in a busy dealership environment.