Tropical Pub Duty Manager - Lead Guest Experience

Queensland Venue Co. PTY LTD; Cairns Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Accommodation available

Staff discounts across food & beverage

Career progression across AVC venues

Tropical lifestyle & work/life balance

Community-focused venue

Job summary

The Ant Hill Hotel, part of Australian Venue Co., is seeking a Duty Manager in Far North Queensland. You’ll oversee day-to-day operations across the bar, gaming and customer experience, leading from the front during busy service periods.

Join a lifestyle-friendly, community-focused venue with a competitive salary, accommodation available, and career progression across AVC’s 260+ venues in Australia and NZ. Must have a hospitality leadership background, strong customer service, and relevant

Qualifications

• Previous hospitality leadership experience within pubs, bars or gaming venues.
• Strong customer service and communication skills.
• Experience leading teams during busy service periods.
• Confident with cash handling, banking and end-of-night procedures.
• Strong operational and compliance focus.
• RLMV & Approved Managers License, RSA & RSG essential.
• Ability to work a variety of shifts including days, nights and weekends.
• Someone who enjoys country hospitality, live atmosphere and being part of the local community.

Responsibilities

• Oversee day-to-day operations across the bar, gaming and customer experience.
• Lead from the front during busy service periods.
• Collaborate with venue leadership to ensure smooth service and compliance.

Skills

Hospitality leadership

Customer service

Team leadership

Cash handling

Operational compliance

Licenses RSA/RSG

Shift flexibility

Country hospitality

Job description

The Ant Hill Hotel, part of Australian Venue Co., is seeking a Duty Manager in Far North Queensland. You’ll oversee day-to-day operations across the bar, gaming and customer experience, leading from the front during busy service periods.

Join a lifestyle-friendly, community-focused venue with a competitive salary, accommodation available, and career progression across AVC’s 260+ venues in Australia and NZ. Must have a hospitality leadership background, strong customer service, and relevant