Travel Support Specialist: Flexible Hours & Growth

Hjbtravels; Daylesford; Hybrid; AUD 52.000 - 65.000; Vollzeit

Benefits dieser Stelle

Flexible scheduling

Training and ongoing support

Growth opportunities

Collaborative team environment

Zusammenfassung

A travel service provider in Daylesford is seeking a detail-oriented Customer Support Specialist to assist clients with travel inquiries and bookings. This position requires strong communication and customer service skills, along with a detail-oriented approach. Candidates should be comfortable using computers and have an interest in the travel industry. Offering flexible scheduling, training, and growth opportunities, this role is perfect for those passionate about providing excellent service.

Qualifikationen

• Strong communication and customer service skills are essential.
• Previous customer service experience is preferred but not required.
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online tools.
• Detail-oriented with a solution-focused mindset.
• Interest in the travel industry is a plus.

Aufgaben

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information about destinations, policies, and procedures.
• Deliver professional, friendly, and consistent customer service.
• Follow company standards and operational guidelines.
• Maintain clear documentation of customer interactions.

Kenntnisse

Strong communication skills

Customer service skills

Time management

Detail-oriented

Jobbeschreibung

A travel service provider in Daylesford is seeking a detail-oriented Customer Support Specialist to assist clients with travel inquiries and bookings. This position requires strong communication and customer service skills, along with a detail-oriented approach. Candidates should be comfortable using computers and have an interest in the travel industry. Offering flexible scheduling, training, and growth opportunities, this role is perfect for those passionate about providing excellent service.