Remote Travel Support Specialist - Client Care & Bookings
Kopp Travels
14 days+
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Benefits offered by this job
Job summary
A travel support agency is looking for a Travel Customer Support Specialist based in Australia. This fully remote role involves assisting clients with their travel bookings and providing exceptional support throughout their journey. Ideal candidates have strong communication skills and a passion for travel. With flexible scheduling and opportunities for growth, this position is perfect for someone who enjoys helping others create memorable travel experiences. Join our supportive team and enjoy travel perks!
Qualifications
- Experience in customer service; travel or hospitality is a plus.
- Dependable, detail-oriented individual who enjoys helping others.
- Able to learn and use booking technologies effectively.
Responsibilities
- Respond promptly to client inquiries via various communication channels.
- Assist clients with travel bookings, changes, and cancellations.
- Provide accurate information about travel-related policies and destinations.
- Follow up with clients to ensure satisfaction with their trips.
- Handle inquiries with empathy and problem-solving skills.
Skills
Excellent written and verbal communication skills
Customer service experience
Organized and detail-oriented
Comfortable using technology
Passionate about travel
Job description
A travel support agency is looking for a Travel Customer Support Specialist based in Australia. This fully remote role involves assisting clients with their travel bookings and providing exceptional support throughout their journey. Ideal candidates have strong communication skills and a passion for travel. With flexible scheduling and opportunities for growth, this position is perfect for someone who enjoys helping others create memorable travel experiences. Join our supportive team and enjoy travel perks!
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