Remote Travel Client Support Specialist

Kopp Travels; Adelaide; Remote; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Travel perks

Flexible scheduling

Opportunities for growth

Ongoing training

Job summary

A travel support agency based in Australia is seeking a reliable and service-driven Travel Client Support Specialist. The role is 100% remote and ideal for someone passionate about travel who enjoys helping others. Responsibilities include assisting with travel inquiries and bookings while providing excellent customer service. The ideal candidate will have strong communication skills and be detail-oriented. Opportunities for growth and travel perks are available. Apply today to start your journey with us.

Qualifications

• Experience in customer service, travel or hospitality experience is a plus.
• Ability to communicate clearly and effectively with clients.
• Comfortable using technology and booking platforms.

Responsibilities

• Respond to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and travel requirements.
• Follow up with clients to confirm trip details and overall satisfaction.

Skills

Excellent written and verbal communication skills

Customer service experience

Organized and detail-oriented

Problem-solving skills

Job description

A travel support agency based in Australia is seeking a reliable and service-driven Travel Client Support Specialist. The role is 100% remote and ideal for someone passionate about travel who enjoys helping others. Responsibilities include assisting with travel inquiries and bookings while providing excellent customer service. The ideal candidate will have strong communication skills and be detail-oriented. Opportunities for growth and travel perks are available. Apply today to start your journey with us.