Cruise Travel Consultant

AA Appointments; Melbourne; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Exclusive cruise discounts

Ship inspections and famil cruiseopps

Career progression and rewards

Generous salary package

Job summary

AA Appointments is seeking a passionate Cruise Travel Consultant in Melbourne to create and book unforgettable cruise holidays for customers. You will provide expert advice across phone, email, and in-person enquiries, and drive sales through upselling and cross-selling.

You'll build cruise and destination knowledge, deliver outstanding service from enquiry to bon voyage, and enjoy exclusive discounts, ship inspections, and a clear path for career progression within a leading cruise travel brand.

Qualifications

• Previous retail or wholesale travel consulting experience is a must.
• A passion for travel and cruising.
• GDS knowledge is essential (Sabre, Galileo or Amadeus).
• Sound travel industry product and cruise destination knowledge.
• The drive to achieve sales targets.

Responsibilities

• Create and book amazing cruise holidays and packages
• Provide expert advice across phone, email and face-to-face enquiries
• Drive sales through upselling and cross-selling
• Build your cruise and destination knowledge
• Deliver exceptional service from enquiry to bon voyage!

Skills

Customer service

Sales aptitude

Travel knowledge

Tools

GDS (Sabre/Galileo/Amadeus)

Job description

Love cruising? Why not make a career out of it?

If ocean liners, river cruises and incredible destinations are your thing, this is your chance to turn that passion into a rewarding travel career.

Join a leading cruise travel brand and help customers turn their holiday dreams into unforgettable cruise adventures.

THE ROLE

• Create and book amazing cruise holidays and packages
• Provide expert advice across phone, email and face-to-face enquiries
• Drive sales through upselling and cross-selling
• Build your cruise and destination knowledge
• Deliver exceptional service from enquiry to bon voyage!

WHAT'S ON OFFER

• Generous Guaranteed Salary Package
• Exclusive cruise and travel discounts
• Ship inspections and famil cruise opportunities
• Fantastic rewards and employee benefits
• Genuine career progression

WHAT YOU'LL NEED TO SUCCEED

• Previous retail or wholesale travel consulting experience is a must
• A passion for travel and cruising
• GDS knowledge is essential (Sabre, Galileo or Amadeus)
• Sound travel industry product and cruise destination knowledge
• The drive to achieve sales targets