Trauma-Informed Safer Communities Case Officer

University of Sydney; Sydney; On-site; AUD 70,000 - 90,000; Part time

Job summary

The University of Sydney’s Safer Communities Office is seeking a Safer Communities Case Officer on a casual basis at the Camperdown campus. You will provide trauma-informed support to students and staff facing wellbeing and safety concerns, managing a sensitive caseload and coordinating referrals as part of a collaborative, university-wide service.

You will handle confidential records, engage with internal and external stakeholders, and support a safe environment while upholding professional

Qualifications

• Qualifications in Psychology, Social Work, Counselling or related discipline.
• Experience in counselling, wellbeing, or trauma-informed support settings.
• Experience managing an individual caseload and coordinating referrals.

Responsibilities

• Provide trauma-informed case management, risk assessment and support for individuals with complex wellbeing, safety and behavioural concerns.
• Manage a caseload of sensitive matters, develop support plans and coordinate referrals to appropriate services.
• Respond to enquiries via phone, email and referral channels in a timely and professional manner.
• Build effective relationships with stakeholders across the University and external service providers.
• Maintain accurate and confidential case records while contributing to a safe and supportive service environment.

Skills

Communication

Caseload management

Trauma-informed practice

Stakeholder engagement

Risk assessment

Education

Psychology / Social Work / Counselling related discipline

Tools

Case management systems

Job description

The University of Sydney’s Safer Communities Office is seeking a Safer Communities Case Officer on a casual basis at the Camperdown campus. You will provide trauma-informed support to students and staff facing wellbeing and safety concerns, managing a sensitive caseload and coordinating referrals as part of a collaborative, university-wide service.

You will handle confidential records, engage with internal and external stakeholders, and support a safe environment while upholding professional