Trauma-Informed Liaison Officer – Redress Scheme

Queensland Government; Ipswich City; Sur place; AUD 70 000 - 100 000; Plein temps

Résumé du poste

Queensland Public Trustee seeks a Client Liaison Officer to join the National Redress Scheme team, providing specialist, trauma-informed support to survivors and acting as a trusted contact throughout their journey.

This is a temporary full-time role based statewide across Queensland, working with survivors, families and stakeholders to assess eligibility, coordinate referrals and support services, and contribute to positive outcomes for vulnerable individuals.

Qualifications

• Compassionate, resilient professional in sensitive environments.
• Strong communication and stakeholder engagement skills.
• Ability to interpret and apply legislation, policies and procedures.

Responsabilités

• Provide trauma-informed guidance to survivors throughout the Redress Scheme journey.
• Assess eligibility and coordinate referrals to specialist support services.
• Build partnerships with government agencies, service providers and advocates to deliver coordinated outcomes.
• Collaborate with internal and external stakeholders to support survivors and their networks.

Connaissances

Stakeholder engagement

Communication

Trauma-informed practice

Policy interpretation

Description du poste

Queensland Public Trustee seeks a Client Liaison Officer to join the National Redress Scheme team, providing specialist, trauma-informed support to survivors and acting as a trusted contact throughout their journey.

This is a temporary full-time role based statewide across Queensland, working with survivors, families and stakeholders to assess eligibility, coordinate referrals and support services, and contribute to positive outcomes for vulnerable individuals.