Trauma‑Informed Family Violence Practitioner

The Salvation Army; Windsor; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑exk

Parental leave

Health & wellness initiatives

Cultural supports for First Nations

Training & development opportunities

Social impact career

Job summary

The Salvation Army is seeking a Specialist Family Violence Practitioner to provide outreach case management for adult and child victim-survivors in Windsor, VIC. This fixed-term, full-time role reports to the Team Leader and is based in Windsor until June 2028.

You will work within a feminist, trauma-informed framework to deliver high-quality family violence and child wellbeing responses, empowering clients toward safety and independence.

Qualifications

• A tertiary qualification in Social Work or a related field (essential).
• Demonstrated experience in case management within family violence or related community services.
• Understanding of family violence frameworks, risk assessment and trauma-informed practice.
• Advanced computer skills, including experience with data and record management systems.
• A Victorian Driver’s Licence (essential).
• A Victorian Employee Working with Children Check (essential).

Responsibilities

• Build effective, empowering relationships with clients that uphold the principles of the National Family Violence Model of Care.
• Provide high-quality case management support in line with TSA models and standards of practice.
• Conduct ongoing assessments of client needs, risks and circumstances from intake through to case closure.
• Develop, implement and review individual case plans in partnership with clients, supporting self-determination and goal achievement.
• Assist clients to access holistic support services, community connections and advocacy opportunities.
• Maintain accurate and up-to-date client records and data in accordance with TSA standards and procedures.
• Identify and escalation risks, service gaps and improvement opportunities to support safe and effective service delivery.
• Monitor client outcomes and contribute to achieving team performance and service delivery targets.

Skills

Case management

Family violence frameworks

Trauma-informed practice

Data management

Driver's license

Working with Children Check

Education

Tertiary qualification in Social Work or related field

Tools

Driver's license

Working with Children Check

Job description

The Salvation Army is seeking a Specialist Family Violence Practitioner to provide outreach case management for adult and child victim-survivors in Windsor, VIC. This fixed-term, full-time role reports to the Team Leader and is based in Windsor until June 2028.

You will work within a feminist, trauma-informed framework to deliver high-quality family violence and child wellbeing responses, empowering clients toward safety and independence.