Trauma-Informed Family Services Support Worker (Part-Time)

Upper Murray Family Care; Albury City; On-site; AUD 92,000 - 99,000; Part time

Job summary

Upper Murray Family Care (UMFC) is seeking compassionate and motivated Children’s Contact Service Support Workers to join our dedicated Family Relationship Services team. We have part-time (0.9 FTE) permanent and fixed-term positions available, working one Saturday per fortnight.

You will support children and families through safe, structured and supportive contact and changeover services, including risk assessments, case management support, program development, networking, and data reporting.

Qualifications

• Qualifications (or working towards) in Social Work, Community Services, Childcare, or a related field.
• Experience working with families and children with complex needs.
• Knowledge of child development, family relationships and trauma-informed practice.
• Strong report-writing and documentation skills.
• Ability to build and maintain positive professional relationships with a wide range of people.
• Personal qualities such as reliability, resilience, flexibility, and a sense of humour.

Responsibilities

• Safe Changeovers and Supervised Contact – conducting risk assessments and facilitating safe, conflict-free contact/changeovers.
• Case Management Support and Documentation – providing referrals, case planning, case notes, and documentation.
• Program Development and Compliance – contributing to the development of program guidelines and procedures.
• Networking and Promotion – representing the service with the community, other providers, and the courts.
• Data and Reporting – supporting accurate data collection and reporting requirements.

Skills

Report-writing

Relationship building

Trauma-informed practice

Child development knowledge

Empathy

Education

Social Work / Community Services / Childcare

Job description

Upper Murray Family Care (UMFC) is seeking compassionate and motivated Children’s Contact Service Support Workers to join our dedicated Family Relationship Services team. We have part-time (0.9 FTE) permanent and fixed-term positions available, working one Saturday per fortnight.

You will support children and families through safe, structured and supportive contact and changeover services, including risk assessments, case management support, program development, networking, and data reporting.