Trauma-Informed Domestic Violence Intake & Case Coordinator

Eastlakes Family Support Service Inc; Newcastle-Maitland; On-site; AUD 41,000 - 55,000; Part time

Job summary

Eastlakes Family Support Service Inc in Gateshead NSW is seeking a Specialist Domestic Violence worker to support the SHLV team with intake and assessment of all D&FV referrals, and to provide case coordination and some case management.

The role requires relevant tertiary qualifications and experience in case management for women and children, trauma-informed approaches, and the ability to work collaboratively within a multi-agency network.

Qualifications

• Knowledge and understanding of the dynamics of domestic violence, social policy and issues facing women.
• Demonstrated high level communication skills.
• Experience and ability to prepare and maintain accurate files, records, statistics and reports.
• Ability to network with other services and agencies and skills to build and foster relationships.
• Ability to work effectively as part of a team.
• Proven ability to work in an autonomous and accountable manner.
• Computer and internet skills.
• Willing to use own car for outreach visits (payment per kilometre as per SCHADS award).
• Sound understanding of the function of government and non-government agencies that provide support or assistance to victims of domestic/family violence.
• Well developed resolution and mediation skills.
• Knowledge of family dynamics and skills of appropriate intervention.

Responsibilities

• Provide intake and assessment of referrals to SHLV team.
• Deliver case coordination and basic case management as required.
• Provide information and referral to women and children survivors.

Skills

DV dynamics

Communication

Files management

Networking

Team player

Autonomy

Computer skills

Confidentiality

Outreach driving

Interagency collaboration

Mediation

Family dynamics

Education

Relevant tertiary qualifications

Tools

Computer

Internet skills

Job description

Eastlakes Family Support Service Inc in Gateshead NSW is seeking a Specialist Domestic Violence worker to support the SHLV team with intake and assessment of all D&FV referrals, and to provide case coordination and some case management.

The role requires relevant tertiary qualifications and experience in case management for women and children, trauma-informed approaches, and the ability to work collaboratively within a multi-agency network.