Transport Operations Clerk

FBT Transwest; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

FBT Transwest in Melbourne is seeking an organised Transport Operations Clerk to support our busy container movements. This permanent day-shift role offers a later start and an early finish, making it ideal for someone who prefers to begin their day later.

You will coordinate bookings, dispatch, driver allocations and transport documentation to keep movements on track. Working closely with drivers, customers, terminals, depots and service providers, you will maintain accurate system records,

Qualifications

• Previous experience in transport operations or container logistics.
• Strong organisational skills and ability to manage priorities.
• Clear communication with drivers and customers.
• Attention to detail and data accuracy in records.

Responsibilities

• Coordinate daily import, export, delivery, collection and empty-container movements.
• Assist with allocating work to drivers and vehicles based on bookings, time slots and equipment availability.
• Liaise with drivers, customers, ports, depots, container parks and service providers.
• Enter and maintain accurate job, booking, container and delivery information in Translogix.
• Prepare consignment notes, run sheets, dispatch paperwork and other transport documentation.
• Monitor delivery status, container availability, de-hire dates and detention or demurrage risks.
• Track driver progress, communicate delays and elevate operational or compliance issues promptly.
• Support accurate reporting, proof-of-delivery processing and shift handovers.
• Work in accordance with Chain of Responsibility, fatigue management, mass management, safety and company requirements.
• Contribute ideas that improve workflow, turnaround times, service delivery and operational efficiency.

Skills

Transport operations

Documentation & data entry

Driver coordination

Communication skills

Tools

Translogix

Job description

We are seeking an organised and proactive Transport Operations Clerk to support our busy container operations team. This permanent day-shift role offers a later start and an early evening finish, making it well suited to someone who prefers to begin their working day later. You will coordinate container bookings, dispatch activities, driver allocations and transport documentation to help ensure movements are completed safely, efficiently and in line with customer, depot, port and regulatory requirements. Working closely with drivers, customers, terminals, container parks, service providers and the broader operations team, you will keep daily movements on track, respond to changing priorities and maintain accurate system records. Full on-the-job training and ongoing support will be provided.

Key responsibilities

• Coordinate daily import, export, delivery, collection and empty-container movements.
• Assist with allocating work to drivers and vehicles based on bookings, time slots, customer requirements and equipment availability.
• Liaise with drivers, customers, ports, rail terminals, depots, container parks and service providers.
• Enter and maintain accurate job, booking, container and delivery information in Translogix.
• Prepare consignment notes, run sheets, dispatch paperwork and other transport documentation.
• Monitor delivery status, container availability, de-hire dates and detention or demurrage risks.
• Track driver progress, communicate delays and elevate operational or compliance issues promptly.
• Support accurate reporting, proof-of-delivery processing and shift handovers.
• Work in accordance with Chain of Responsibility, fatigue management, mass management, safety and company requirements.
• Contribute ideas that improve workflow, turnaround times, service delivery and operational efficiency.

About you

• Previous experience in transport operations, container logistics, fleet coordination, dispatch or a similar environment is preferred; however, candidates with strong transferable administration and coordination skills are encouraged to apply.
• Strong organisational skills and the ability to manage competing priorities in a fast-paced environment.
• Clear, professional communication skills and confidence liaising with drivers, customers and operational stakeholders.
• High attention to detail and confidence completing documentation and accurate data entry.
• Sound computer skills; experience using Translogix or another transport management system would be advantageous.
• An understanding of Chain of Responsibility, fatigue management and transport compliance requirements is desirable.
• A safety-focused, team-oriented and solutions-based approach.

About us

FBT Transwest is an Australian transport and logistics business providing reliable freight and container transport solutions. We are committed to safe, efficient and customer-focused operations and value employees who bring a practical mindset, strong teamwork and a willingness to learn. You will join a supportive operational environment where your contribution helps keep freight moving and customers informed.

Permanent day-shift employment with a later start and early evening finish, subject to operational requirements.

Comprehensive on-the-job training and ongoing support from an experienced transport operations team.

A varied, hands-on role with genuine responsibility.

Exposure to a broad range of container logistics activities and stakeholders.