Transport Emergency Responder - Sydney area in NSW

Car-Trek Australia; Sydney; On-site; AUD 34,000 - 62,000; Part time

Job summary

ISS First Response in Sydney, NSW is seeking Casual On-Call Emergency Response Coordinators (ERCs) to support incident scenes, manage assets and freight, and coordinate resources with the 24/7 Call Centre and Head Office.

The role suits former emergency services personnel or those with transport or towing experience, offering flexible on-call work and a path to professional incident management in a national network.

Qualifications

• Experience in Transport Incident Response and incident management.
• Background in emergency services (police or fire) preferred.
• Transport or towing experience considered.

Responsibilities

• Attend incidents promptly and coordinate salvage, security, and transport of affected freight.
• Provide welfare support to distressed drivers; assist emergency personnel if needed.
• Maintain ongoing communication with ISS Call Centre, clients, and authorities; log progress.
• Read and document incident details; photograph scenes and file timely reports.
• Utilize Outlook and Word and learn in-house apps.
• Support site remediation efforts with environmental authorities.

Skills

Emergency response coordination

Incident management

Emergency services experience

Tools

Microsoft Outlook

Microsoft Word

Job description

Transport Emergency Responder - Sydney area in NSW

ISS First Response is a leading national Transport Emergency Response service provider, currently seeking Casual"On Call" Emergency Response Coordinators (ERC's) in the Sydney area, NSW.

Currently we have more than 60 ERC's nationally, and we offer our Responders a Monthly Retainer, Call Out Fees and Hourly Rates. We also provide required Assessment and Safety Procedures, Manuals, PPE and Training.

It is NOT a medical responder role.

The role of the ISS Emergency Response Coordinator (ERC) is to represent our clients and manage their people, asset and cargo interests at incident scenes. Our clients include transport, logistics and dangerous goods carriers so your role will be managing the cleanup of an incident.

The position is varied in the type of work required and has the full support of our 24/7 Call Centre &Head Office resources. Our Call Centre facilitates the arrangement of contractor services, regulatory reporting and liaison between the incident site and clients. With an extensive national database of services, ISS First Response is at the forefront of incident management.

The type of person required for this role, would ideally beexperienced in Transport Incident Response and the role would suit people such as former emergency services personnel including; Police and Fire Service members or applicants with transport or towing experience.

The primary concerns of our ERC's are to coordinate incidents and:

• to attend incidents as soon as possible and work in conjunction with the ISS Call Centre; to assess incident hazards and risks, identify & request the necessary resources toarrange & coordinate salvage, security, protection and transportation / disposal of accident affected freight.
• to attend to the welfare of distressed drivers (but not administer first aid unless qualified to do so) and to assist emergency service personnel, if requested.
• to maintain contact with all stakeholders including ISS Call Centre, clients, other response personnel & relevant authorities &to provide verbal and written progress reports on the status of emergency response operations.
• to read, write & accurately articulate & record details of the incident, including photography of incidents & compiling accurate & timely reports.
• be computer competent, with the ability to utilise Microsoft Outlook & Word, upload or transfer photographs & learn in-house applications as required.
• to be aware of cost containment in conducting emergency response exercises
• to assist in ongoing site remediation services, in consultation with the relevant environmental expertise and authorities.
• to keep the ISS Call Centre regularly updated of all developments at an incident for entry into the Incident Log.

As you would expect, the nature of the role demands that it is a Casual'ON CALL'position.

Applicants must consider themselves flexible, with an energetic, professional and disciplined attitude and be able to promote an inclusive 'team environment' for a safe, transparent and professional response.

The successful candidate must have their own reliable vehicle, be physically fit & able to climb under/over obstacles, and to carry/move equipment if required within OH&S/WHS guidelines and to be able to travel around their district and intra/interstate when required.