Casual On-Call Transport Incident Responder

Car-Trek Australia; Sydney; On-site; AUD 34,000 - 62,000; Part time

Job summary

ISS First Response in Sydney, NSW is seeking Casual On-Call Emergency Response Coordinators (ERCs) to support incident scenes, manage assets and freight, and coordinate resources with the 24/7 Call Centre and Head Office.

The role suits former emergency services personnel or those with transport or towing experience, offering flexible on-call work and a path to professional incident management in a national network.

Qualifications

• Experience in Transport Incident Response and incident management.
• Background in emergency services (police or fire) preferred.
• Transport or towing experience considered.

Responsibilities

• Attend incidents promptly and coordinate salvage, security, and transport of affected freight.
• Provide welfare support to distressed drivers; assist emergency personnel if needed.
• Maintain ongoing communication with ISS Call Centre, clients, and authorities; log progress.
• Read and document incident details; photograph scenes and file timely reports.
• Utilize Outlook and Word and learn in-house apps.
• Support site remediation efforts with environmental authorities.

Skills

Emergency response coordination

Incident management

Emergency services experience

Tools

Microsoft Outlook

Microsoft Word

Job description

ISS First Response in Sydney, NSW is seeking Casual On-Call Emergency Response Coordinators (ERCs) to support incident scenes, manage assets and freight, and coordinate resources with the 24/7 Call Centre and Head Office.

The role suits former emergency services personnel or those with transport or towing experience, offering flexible on-call work and a path to professional incident management in a national network.