Transport Administration Officer

Wettenhalls Pty Ltd.; Melbourne; On-site; AUD 60,000 - 82,000; Full time

Benefits offered by this job

Permanent full-time employment

Flexible working arrangements

Professional growth opportunities

Exposure to multiple divisions

Job summary

Wettenhalls Pty Ltd. is seeking an experienced Administration Officer in Melbourne to support our Construction and General Freight divisions.

You will ensure accurate documentation, responsive communication and efficient processes across operations, drivers and subcontractors. You will process invoices, maintain records and coordinate documentation while working closely with operational teams to keep day-to-day transport operations running smoothly.

Qualifications

• Highly organised and proactive administrator with ability to manage competing priorities.
• Strong communication, literacy and numeracy skills.
• Experience in handling confidential information with discretion.

Responsibilities

• Compile, verify and enter customer data into company systems.
• Process customer and subcontractor invoices accurately and within required timeframes.
• Respond to customer and subcontractor enquiries via phone, email and face-to-face interactions.
• Support operational teams by obtaining and managing required documentation.
• Maintain accurate records and filing systems.
• Work collaboratively with administration and operations teams to ensure smooth workflow processes.
• Provide administrative support during periods of peak workload and team absences.
• Assist with business improvement initiatives and project work.
• Prepare reports and documentation as required.
• General administrative duties to support business operations.

Skills

Organised

Time management

Attention to detail

Communication skills

Customer service

Job description

At Wettenhalls, we are committed to delivering reliable transport and logistics solutions across Australia. Behind every successful operation is a strong administration team ensuring our customers, drivers, subcontractors and operations teams are supported through accurate documentation, responsive communication and efficient processes.

We are seeking an experienced Administration Officer to join our team and provide critical support across our Construction and General Freight divisions. This is more than a traditional administration role.

You'll work closely with operational teams, customers and subcontractors to ensure the smooth day-to-day running of our transport operations while maintaining high standards of accuracy, service and efficiency.

At Wettenhalls, we are committed to delivering reliable transport and logistics solutions across Australia. Behind every successful operation is a strong administration team ensuring our customers, drivers, subcontractors and operations teams are supported through accurate documentation, responsive communication and efficient processes.

We are seeking an experienced Administration Officer to join our team and provide critical support across our Construction and General Freight divisions. This is more than a traditional administration role.

You'll work closely with operational teams, customers and subcontractors to ensure the smooth day-to-day running of our transport operations while maintaining high standards of accuracy, service and efficiency.

The Opportunity

Reporting to the Administration Manager, you will play a key role in supporting daily administrative functions across the business.

You will be responsible for processing invoices, maintaining accurate records, coordinating documentation, responding to customer and subcontractor enquiries, and supporting a busy operations environment.

This role offers variety, stability and the opportunity to build a long-term career within a well-established transport and logistics organisation.

This position can be based across our Brooklyn and Altona locations, with flexibility available for candidates who prefer to be based solely from Brooklyn.

We are also open to discussing flexible working arrangements, including shorter hours across five days per week.

Key Responsibilities

• Compile, verify and enter customer data into company systems

• Process customer and subcontractor invoices accurately and within required timeframes

• Respond to customer and subcontractor enquiries via phone, email and face-to-face interactions

• Support operational teams by obtaining and managing required documentation

• Maintain accurate records and filing systems

• Work collaboratively with administration and operations teams to ensure smooth workflow processes

• Provide administrative support during periods of peak workload and team absences

• Assist with business improvement initiatives and project work

• Prepare reports and documentation as required

• General administrative duties to support business operations

About You

You are a highly organised and proactive administrator who thrives in a fast-paced environment and takes pride in delivering quality work.

You enjoy building positive relationships, solving problems and contributing to the success of a team.

You will bring:

• Previous experience within the road transport industry (desired)

• Strong organisational and time management skills

• Exceptional attention to detail and accuracy

• Ability to effectively manage competing priorities and deadlines

• A proactive and self-motivated approach to work

• Strong problem-solving capabilities

• Ability to handle confidential and sensitive information with discretion

• Excellent communication, literacy and numeracy skills

• Strong customer service focus and professional manner

Why Join Wettenhalls?

At Wettenhalls, you'll be joining a business that values teamwork, reliability and continuous improvement.

We offer:

• Permanent full-time employment with long-term career opportunities

• Flexible working arrangements available

• Supportive and collaborative team environment

• Opportunities for professional growth and development

• Exposure to multiple divisions across the business

• The chance to contribute to a well-established and respected Australian transport company

If you're an experienced administrator with transport industry experience and are looking for your next opportunity with a stable and growing business, we'd love to hear from you.

We prioritise providing a supportive working environment that embraces and values diversity and inclusion.

We strongly encourage people from all backgrounds and cultures to apply.