Transition Case Manager

Ifys Limited; Maroochydore; Sur place; AUD 79 000 - 97 000; Temps partiel

Avantages offerts par ce poste

Salary packaging up to $15,900 per FBT

Motor vehicle allowance $185 per week

Employee Assistance Program (EAP)

In-house training (Therapeutic Crisis

Résumé du poste

IFYS invites applications for two Transition Case Managers to join the Fresh Start team in Maroochydore, Queensland. You will support youths aged 15–24 involved with Youth Justice or Community Corrections, helping them reach education, training and employment goals through individualized plans and brokerage management.

The role emphasizes risk assessment, stakeholder collaboration, and goal-driven support within a kaupapa of inclusivity and well-being for staff and clients alike.

Qualifications

• Professional experience working with young people in a therapeutic capacity.
• Excellent written and verbal communication skills, including report writing.
• Demonstrated knowledge of strengths-based and client-centred practice.
• Cultural knowledge of First Nations communities and culturally respectful engagement.

Responsabilités

• Receive and assess referrals, determining eligibility and priority of response.
• Support young people to identify needs and goals via individualized plans.
• Assist with job and training readiness and pathways to education, training and employment goals.
• Connect with local employers to identify work experience and employment opportunities.
• Assess risk levels and engage other supports as required.
• Complete administrative duties and records in line with requirements.
• Collaborate with Youth Justice and Community Corrections.

Connaissances

Therapeutic youth work

Formation

Diploma or tertiary qualification

Description du poste

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who come into contact with us. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

Why IFYS

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of safety and well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.

The opportunity

IFYS has an exciting opportunity for two Transition Case Managers to join the Fresh Start team.

The Transition Case Manager supports young people (15–24) involved with Youth Justice or Community Corrections to support them to achieve self-identified education, training, and employment goals.

The role involves assessing referrals, developing individual plans, connecting with employers, managing risks, and collaborating with stakeholders to improve wellbeing and community engagement.

What's on offer?

• Two fixed part-time positions, contracts ending 30th October 2026
• Minimum 60 hours per fortnight, working hours between 8:30am and 4:30pm
• Salary base $88,099 per annum pro rata + superannuation – IFYS is committed to gender pay equity
• $44.58 part-time hourly equivalent
• Based in Maroochydore
• Excellent not-for-profit salary packaging options (package up to $15,900 per FBT year)
• Motor vehicle allowance $185 per week
• Join a supportive, inclusive and vibrant team
• Paid in-house training opportunities including: Therapeutic Crisis Intervention and the Sanctuary Model
• Free access to the CALM Premium App & Flight Centre personal travel discounts
• Access to the Employee Assistance Program (EAP)

The key responsibilities required for this role include:

• Receive and assess referrals, determining eligibility and priority of response
• Support young people to identify their needs and goals, through the development and implementation of individualised goal plans including the management of brokerage funds
• Support young people to obtain job and training readiness skills and access pathways to achieve education, training and employment goals
• Connect with local business and employers to identify work experience and employment opportunities
• Identify and assess risk level for young people and respond appropriately, engaging other support services when required
• The timely and accurate completion of administrative duties, case notes, case plans, data collection, financial management, time sheets and incident reports in line with legislative and contractual requirements
• Work collaboratively with key stakeholders including Youth Justice and Community Corrections
• Advocate on behalf of individuals to ensure that services accessed and provided are relevant, flexible and accessible.
• Contribute positively to the development of resources, work procedures and processes, funding submissions and other projects

Requirements for the role:

• Professional experience working with young people in a therapeutic capacity
• Diploma or Tertiary qualification in a relevant area of study will be considered favourably
• Excellent written and verbal communication skills, including report writing
• Demonstrated knowledge of strengths-based and client-centred practice
• Demonstrated strong cultural knowledge and understanding of First Nations communities, with the ability to engage and support young people in a culturally sensitive and respectful manner

Must hold or be willing to obtain if successful:

• Current Queensland driver’s license with no restrictions, own reliable transport
• QLD Working with Children Check (Paid Blue Card)
• As part of our recruitment process, we do a number of history screenings including a Licensed Care Suitability check (LCS2) and a National Crime Check
• Ability to provide two references from recent employers (including your current line manager)

We are an inclusive workplace that celebrates diversity and difference in our communities. We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.

Applications close: 5:00pm Monday 29th September 2025