Transformation-Driven BA (12-Month Contract) | Hybrid

Bolton Clarke; Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Salary packaging

Not-for-profit tax benefits

Career development

Job summary

Bolton Clarke is seeking an experienced Business Analyst to join our IS team on a 12-month fixed-term contract, with a strong chance of extension. You will work across business and technology teams to translate complex needs into practical solutions that improve processes, systems and outcomes.

You will lead requirements gathering, process analysis and solution design, facilitate workshops, document requirements and support testing and change readiness in a hybrid working environment across

Qualifications

• Experience gathering requirements in complex enterprise environments
• Ability to map current and future state processes
• Experience facilitating stakeholder workshops and managing priorities
• Proven ability translating business needs into clear, testable requirements
• Hands-on experience supporting UAT, integration testing and defect management

Responsibilities

• Lead requirements gathering, process analysis and solution design activities
• Facilitate stakeholder workshops and drive business engagement
• Document business, functional and non-functional requirements
• Develop process maps, user stories and key BA artefacts
• Support testing, defect management and solution validation
• Assess business impacts and support change readiness
• Identify risks, dependencies and process improvement opportunities
• Partner with business and technology teams to deliver successful outcomes
• Contribute to project governance, reporting and continuous improvement initiatives

Skills

Requirements gathering

Process mapping

Stakeholder management

Solution design

UAT support

Communication

Tools

BPMN

Process modelling

Requirements management tools

Job description

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

We are currently seeking an experienced Business Analyst to join our IS team on a 12-month fixed-term contract, with a strong possibility of extension.

About The Role

Reporting to the Senior Project Manager, you'll play a key role in delivering business and technology transformation initiatives across the organisation. Working closely with business leaders, operational teams, technology specialists and vendors, you'll help translate complex business needs into practical solutions that improve processes, systems and outcomes.

This role will see you involved across the full project lifecycle, from discovery and requirements gathering through to solution delivery, testing, business readiness and benefits realisation.

Key Responsibilities

• Lead requirements gathering, process analysis and solution design activities
• Facilitate stakeholder workshops and drive business engagement
• Document business, functional and non-functional requirements
• Develop process maps, user stories and key BA artefacts
• Support testing, defect management and solution validation
• Assess business impacts and support change readiness
• Identify risks, dependencies and process improvement opportunities
• Partner with business and technology teams to deliver successful outcomes
• Contribute to project governance, reporting and continuous improvement initiatives
  
  

About You

You are a collaborative and proactive Business Analyst who enjoys working across both business and technology teams to deliver practical outcomes.

You'll bring:

• Experience as Business Analyst within complex enterprise environments
• Strong requirements gathering, process mapping and business process improvement skills
• Experience facilitating stakeholder workshops and managing competing priorities
• Proven capability translating business needs into clear, testable requirements
• Hands-on experience supporting UAT, integration testing and defect management
• Strong communication and stakeholder management skills
• Experience working in Agile, Waterfall or hybrid delivery environments
• Exposure to BPMN, process modelling and requirements management tools
• Experience in healthcare, aged care, community services or other regulated environments will be highly regarded
  
  

Why Join Bolton Clarke?

• 12-month fixed-term opportunity with genuine extension potential
• Hybrid and flexible working arrangements
• Meaningful work supporting essential community services
• Opportunity to work on large-scale business and technology transformation programs
• Collaborative and supportive team environment
• Salary packaging benefits available through our not-for-profit status
• Career development within one of Australia's leading aged care organisations
  
  

Why Work For Bolton Clarke:

Excellent work/life balance with shifts that suit your personal needs

• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family
  
  

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Meaghan Sutherland ([e-mail])