Transaction Banking Manager SME NSW/ACT

Westpac Bank; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Westpac Bank is seeking a Transaction Banking SME leader to guide a team of SME Transaction Banking Managers across the state, shaping customer outcomes and revenue growth through capability development and high-performance coaching.

You will partner with the State Manager to uplift Transaction Banking expertise, support complex customer solutions, and drive growth and engagement across SME portfolios.

Qualifications

• Strong people leadership, coaching, and performance management skills.
• Deep understanding of Transaction Banking within the SME segment.
• Ability to drive accountability and performance across frontline teams.
• Strong commercial acumen with expertise in revenue growth, pipeline management, and conversion.
• Proven capability to lead change and transformation initiatives at scale.
• Strong stakeholder management skills across multiple business units.

Responsibilities

• Provide leadership, coaching, and performance management to a team of SME Transaction Banking Managers (TBMs) within your state.
• Drive customer outcomes, revenue growth and operating model excellence by developing team capability, fostering high performance, and ensuring the consistent execution of Transaction Banking strategies across SME portfolios.
• Partner closely with the State Manager and key stakeholders to uplift Transaction Banking expertise, support complex customer solutions, and contribute to growth and engagement objectives.

Skills

People leadership

Coaching

Performance management

Transaction Banking

Revenue growth

Pipeline management

Stakeholder management

Change leadership

Job description

As a Transaction Banking SME, you will provide leadership, coaching, and performance management to a team of SME Transaction Banking Managers (TBMs) within your state. You will play a critical role in driving customer outcomes, revenue growth, and operating model excellence by developing team capability, fostering high performance, and ensuring the consistent execution of Transaction Banking strategies across SME portfolios.

Partnering closely with the State Manager and key stakeholders, you will lead the uplift of Transaction Banking expertise, support complex customer solutions, and contribute to the achievement of business growth and customer engagement objectives.

What will I need?

• Strong people leadership, coaching, and performance management skills.
• Deep understanding of Transaction Banking within the SME segment.
• Ability to drive accountability and performance across frontline teams.
• Strong commercial acumen with expertise in revenue growth, pipeline management, and conversion.
• Proven capability to lead change and transformation initiatives at scale.
• Strong stakeholder management skills across multiple business units.

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives

We’re all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on ourFAQs and how to contact us page, under the 'Diversity, Sustainability and Flexibility' section.