Training Sales Executive

BSI; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work

Structured onboarding

Ongoing coaching

Supportive culture

Industry exposure

Career progression

Global brand

Job summary

BSI is hiring a Sales Associate in North Sydney to help organisations identify solutions that support their business objectives. This entry-level role focuses on relationship building, customer engagement, and solution selling, with training, coaching, and development provided.

You will engage with both new and existing customers, building relationships and guiding them to the right solutions, while working within a collaborative, global professional services environment.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• A positive attitude and willingness to learn.
• University degree or equivalent experience.

Responsibilities

• Engage with existing and prospective customers via phone, email, and virtual meetings.
• Build strong relationships and understand customer needs and objectives.
• Generate and qualify new business opportunities.
• Identify opportunities to grow existing customer relationships.
• Follow up enquiries and sales opportunities in a timely manner.

Skills

Excellent communication

Interpersonal skills

Positive attitude

Phone communication

Organisational skills

Self-motivation

Goal-oriented

Customer-focused

Education

University degree or equivalent

Job description

4mo ago , from British Standards Institute BSI

We exist to create positive change for people and the planet. Join us and make a difference too!

Location: North Sydney, NSW

Work Type: Full-time, permanent

Work Arrangement: Hybrid working model, with a minimum of 2 days per week in our North Sydney office.

Launch Your Career in Corporate Sales

Are you someone who enjoys building relationships, solving problems, and achieving goals?

We're looking for a motivated and ambitious Sales Associate to join our team. This is an exciting opportunity for someone early in their career who wants to develop professional sales and business development skills within a global professional services organisation.

You don't need years of corporate sales experience to succeed. We're looking for people with the right attitude, curiosity, resilience, and drive. We provide the training, support, and coaching to help you build the technical knowledge and commercial skills needed to thrive.

Who This Role Is Perfect For

• This opportunity is ideal for someone looking to take the next step in their career.
• Working in retail and ready to move into a professional corporate environment
• In hospitality and enjoy building relationships with customers
• Working in customer service, recruitment, administration or a contact centre role
• A recent graduate looking to start a commercial career
• Early in your sales journey and eager to learn
• If you're enthusiastic, willing to learn, and enjoy working with people, we'd love to hear from you.

What Makes Someone Successful in This Role?

We're more interested in your potential than your experience.

• Confident communicators who enjoy speaking with people
• Curious and naturally inquisitive
• Motivated by goals, targets, and personal achievement
• Confident using technology and learning new systems
• Takes initiative to find answers, solve problems and continuously develop their skills
• Resilient and positive when facing challenges
• Comfortable picking up the phone and starting conversations
• Good listeners who enjoy understanding customer needs
• Organised and able to manage multiple priorities
• Eager to learn and continuously improve
• Strong relationship builders who genuinely enjoy helping customers
• Technical knowledge can be taught. These personal qualities are what drive long-term success.

About the Role

As a Sales Associate, you'll help organisations identify solutions that support their business objectives and improvement goals.

You'll work with both new and existing customers, building relationships, understanding their challenges, and helping connect them with the right solutions.

This role combines relationship building, customer engagement, business development, and solution selling. Every day is different, and you'll have the opportunity to engage with organisations across a wide range of industries.

You’ll be supported by experienced colleagues who will help you develop your sales, business development, and customer engagement skills.

Key Responsibilities

Customer & Business Development

• Engage with existing and prospective customers via phone, email, and virtual meetings
• Build strong relationships and understand customer needs and objectives
• Generate and qualify new business opportunities
• Identify opportunities to grow existing customer relationships
• Follow up enquiries and sales opportunities in a timely manner
• Support customers throughout the sales journey
• Achieve individual and team sales targets

Solution Selling

• Ask effective questions to understand customer challenges and priorities
• Match customer needs with appropriate solutions
• Prepare proposals and recommendations with support from the wider team
• Confidently communicate the benefits and value of our products and services
• Handle customer questions and objections professionally
• Identify opportunities for future engagement and long-term partnerships
• Maintain accurate customer records and activity in our CRM system
• Manage leads, opportunities, and follow-up activities
• Maintain a healthy and active sales pipeline
• Support forecasting and reporting activities
• Ensure customer information is recorded accurately and consistently

Learning & Development

• Develop knowledge of BSI's products, services, and value proposition
• Learn how organisations use our solutions to improve performance and achieve their goals
• Build an understanding of market trends and customer needs
• Continuously develop your sales, communication, and business development skills

What We're Looking For

• Excellent verbal and written communication skills
• Strong interpersonal and relationship-building abilities
• A positive attitude and willingness to learn
• Confidence speaking with customers over the phone
• Strong organisational and problem-solving skills
• Self-motivation and a proactive approach
• Ability to work towards goals and performance targets
• Professionalism, integrity, and a customer-focused mindset

Desirable but Not Essential

• Experience in retail sales
• Hospitality experience
• Recruitment or contact centre experience
• Business administration or account coordination experience
• A university degree, TAFE qualification, or equivalent experience

If you can demonstrate the right attitude, drive, and communication skills, we encourage you to apply even if you don't meet every preference listed above.

What We Offer

• Hybrid working (minimum 2 days per week in our North Sydney office)
• Structured onboarding and training
• Ongoing coaching
• A supportive and collaborative team culture
• Exposure to a wide range of industries and organisations
• Opportunities to develop professional sales and business development skills
• Career progression pathways within a global organisation
• The opportunity to build a long-term career with a respected and trusted brand

About BSI

BSI is a business improvement and standards company that has been helping organisations improve performance, manage risk, and build trust for over a century.

Today, BSI partners with organisations around the world to help them improve quality, sustainability, resilience, and performance. Our expertise spans a diverse range of sectors including food, healthcare, manufacturing, built environment, transport, and technology.

We are driven by our purpose of inspiring trust for a more resilient world and helping organisations make excellence a habit.

Our values of Client-Centricity, Agility, and Collaboration guide everything we do.

BSI is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace where everyone can thrive.

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.