Training Compliance Manager

Junee Southern Cross; Brisbane; Hybrid; AUD 110,000 - 160,000; Full time

Job summary

Optus, a leading Australian telecommunications company, seeks a Training Compliance Manager to strengthen enterprise learning governance and regulatory training programs across the organisation.

You will partner with risk, legal, and business teams to ensure mandatory training obligations are met, drive governance frameworks, and deliver audit-ready reporting. Flexible hybrid work options apply, with a mix of in-office and remote days.

Qualifications

• Significant experience in learning governance, compliance training, risk management or learning operations within a large and complex organisation.
• Strong understanding of governance frameworks, regulatory compliance requirements and audit processes.
• Experience managing mandatory learning programs and compliance reporting.
• Demonstrated ability to translate complex compliance requirements into practical learning solutions and governance processes.
• Strong stakeholder management and influencing skills with the ability to engage leaders across multiple functions.
• Highly analytical with strong attention to detail and a passion for continuous improvement.
• Experience working with learning management systems, reporting tools and workforce compliance data.
• Desirable, previous experience using digital learning technologies, authoring tools (Articulate 360, Storyline & RISE).

Responsibilities

• Lead the governance, oversight and continuous improvement of compliance and mandatory learning programs.
• Develop and maintain learning governance frameworks, policies, standards and controls.
• Ensure compliance learning obligations are effectively managed, monitored and reported across the business.
• Partner with Risk, Legal, Compliance and business stakeholders to assess training requirements and mitigate compliance risks.
• Monitor learning completion, effectiveness and audit readiness through data, reporting and assurance activities.
• Establish robust governance processes for learning content reviews, approvals and regulatory updates.
• Drive continuous improvement initiatives that enhance learning compliance outcomes and employee capability.

Skills

Learning governance

Compliance training

Risk management

Learning operations

Stakeholder management

Analytical thinking

Data reporting

LMS knowledge

Tools

Articulate 360

Storyline

Rise

Job description

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions.

We're looking for an experienced Training Compliance Manager to lead and strengthen our enterprise learning governance and compliance framework. This critical role will ensure mandatory and regulatory training obligations are met while driving consistent learning standards, governance practices and reporting across the organisation.

Partnering across People & Culture, Risk, Legal, Compliance and business teams, you'll help create a culture of accountability and continuous improvement, ensuring our workforce remains compliant, capable and audit ready.

What You'll Do

• Lead the governance, oversight and continuous improvement of compliance and mandatory learning programs.
• Develop and maintain learning governance frameworks, policies, standards and controls.
• Ensure compliance learning obligations are effectively managed, monitored and reported across the business.
• Partner with Risk, Legal, Compliance and business stakeholders to assess training requirements and mitigate compliance risks.
• Monitor learning completion, effectiveness and audit readiness through data, reporting and assurance activities.
• Establish robust governance processes for learning content reviews, approvals and regulatory updates.
• Drive continuous improvement initiatives that enhance learning compliance outcomes and employee capability.

What Makes You Perfect for the Role?

• Significant experience in learning governance, compliance training, risk management or learning operations within a large and complex organisation.
• Strong understanding of governance frameworks, regulatory compliance requirements and audit processes.
• Experience managing mandatory learning programs and compliance reporting.
• Demonstrated ability to translate complex compliance requirements into practical learning solutions and governance processes.
• Strong stakeholder management and influencing skills with the ability to engage leaders across multiple functions.
• Highly analytical with strong attention to detail and a passion for continuous improvement.
• Experience working with learning management systems, reporting tools and workforce compliance data.
• Desirable, previous experience using digital learning technologies, authoring tools (Articulate 360, Storyline & RISE).

What’s in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity