Training Administrator

Gordian Partners; City of Brisbane; On-site; AUD 50,000 - 70,000; Full time

Job summary

Gordian Partners in Brisbane CBD is seeking a Training Administrator to join a close-knit team and support the delivery of training programs for key clients. The role combines client account management, training coordination, administration and project support, ideal for someone who enjoys being organised and taking ownership.

Reporting to the Training Manager, you will manage day-to-day client relationships, coordinate bookings and travel, maintain records and prepare reports to keep programs

Qualifications

• Previous administration or coordination experience
• Strong communication and relationship management skills
• Excellent attention to detail and organisation
• Confidence communicating with clients and stakeholders
• Ability to manage multiple priorities and deadlines
• A proactive approach and willingness to take ownership
• Strong Microsoft Office skills
• The ability to learn new systems and processes quickly

Responsibilities

• Managing day-to-day relationships and administration for a portfolio of key clients
• Coordinating training bookings, schedules and logistics
• Supporting trainers with travel arrangements, including booking flights and accommodation
• Managing and responding to the training inbox
• Liaising with clients, trainers and internal stakeholders to coordinate upcoming training
• Maintaining accurate training records and documentation
• Preparing reports and providing administrative support to the Training Manager
• Assisting with project administration and coordination across the training function
• Following up actions, bookings and outstanding information to keep programs on track
• Supporting the wider team with general administration as required

Skills

Administration experience

Coordination skills

Communication skills

Attention to detail

Multi-tasking

MS Office

Learning new systems

Ownership mindset

Job description

Gordian Partners is partnering with a growing specialist business that delivers training and professional services to major organisations across Australia and internationally.

We are looking for a Training Administrator to join the close-knit Brisbane CBD team and support the delivery of training programs for a portfolio of key clients.

This is a varied role that combines client account management, training coordination, administration and project support, making it ideal for someone who enjoys being organised, working with people and taking ownership of their responsibilities.

Gordian Partners is partnering with a growing specialist business that delivers training and professional services to major organisations across Australia and internationally.

We are looking for a Training Administrator to join the close-knit Brisbane CBD team and support the delivery of training programs for a portfolio of key clients.

This is a varied role that combines client account management, training coordination, administration and project support, making it ideal for someone who enjoys being organised, working with people and taking ownership of their responsibilities.

The Opportunity

Reporting to the Training Manager, you will play an important role in ensuring training programs run smoothly from booking through to completion.

Your responsibilities will include:

• Managing day-to-day relationships and administration for a portfolio of key clients
• Coordinating training bookings, schedules and logistics
• Supporting trainers with travel arrangements, including booking flights and accommodation
• Managing and responding to the training inbox
• Liaising with clients, trainers and internal stakeholders to coordinate upcoming training
• Maintaining accurate training records and documentation
• Preparing reports and providing administrative support to the Training Manager
• Assisting with project administration and coordination across the training function
• Following up actions, bookings and outstanding information to keep programs on track
• Supporting the wider team with general administration as required

About You

We are looking for someone who is highly organised, proactive and naturally enjoys keeping things moving.

You may come from a background in training administration, account coordination, client services, administration, education, events or a similar environment.

You’ll ideally bring:

• Previous administration or coordination experience
• Strong communication and relationship management skills
• Excellent attention to detail and organisation
• Confidence communicating with clients and stakeholders
• The ability to manage multiple priorities and deadlines
• A proactive approach and willingness to take ownership
• Strong Microsoft Office skills
• The ability to learn new systems and processes quickly

Experience within training, education, RTOs or a corporate learning environment will be highly regarded, but is not essential.

Why Join?

This is an opportunity to join a stable, close-knit team while working with some of Australia's largest organisations.

You’ll have exposure to a broad range of clients, trainers and projects, with the opportunity to develop your skills across client management, training coordination and project administration.

If you’re someone who enjoys variety, likes working with people and wants a role where you can genuinely become an important part of the team, we’d love to hear from you.