Trainee Service Advisor

Gas Motor Group; City of Melbourne; On-site; AUD 40,000 - 56,000; Full time

Job summary

Brighton Toyota in Melbourne is seeking a friendly Trainee Service Advisor to start a rewarding automotive career. No prior experience required—training provided and a supportive team.

You will greet customers, book service appointments, update customers on repairs, explain service and repair requirements, and help prepare estimates and invoices while building lasting relationships. A great entry into automotive service awaits.

Qualifications

• People-focused with a friendly, professional manner.
• Strong communication and task-management skills.
• Willingness to learn and develop a career in automotive service.

Responsibilities

• Welcoming customers and providing outstanding service.
• Booking vehicles in for servicing and repairs.
• Liaising with technicians and keeping customers updated.
• Explaining service and repair requirements clearly.
• Preparing customer estimates and invoices.
• Building strong, long-term customer relationships.
• Learning the ins and outs of a busy dealership service department.

Skills

Customer service

Communication

Organised

Job description

Trainee Service Advisor - Start Your Automotive Career with Brighton Toyota

Brighton Toyota | Flexible Hours | Full-Time | Training Provided

Ready to kick-start your career in the automotive industry?

Brighton Toyota is looking for an enthusiastic and customer-focused Trainee Service Advisor to join our team!

This is a fantastic opportunity for someone who loves working with people, enjoys the automotive industry and wants to build a rewarding career with a well-established dealership.

What You'll Be Doing

• Welcoming customers and providing outstanding service
• Booking vehicles in for servicing and repairs
• Liaising with technicians and keeping customers updated
• Explaining service and repair requirements clearly
• Preparing customer estimates and invoices
• Building strong, long-term customer relationships
• Learning the ins and outs of a busy dealership service department

What We're Looking For

You don't need years of automotive experience - we're looking for the right attitude and willingness to learn.

You'll be a great fit if you are:

• Friendly, confident and genuinely enjoy helping people
• Organised and able to manage multiple tasks
• A strong communicator with excellent attention to detail
• Comfortable working in a fast-paced environment
• Reliable, professional and eager to learn
• Passionate about cars and interested in developing a career in automotive

Automotive experience is advantageous, but full training will be provided for the right person.

The Hours

Flexible start/finish times between 7:00am - 6:00pm

Why Join Brighton Toyota?

You'll receive the support and training to develop your skills, gain valuable dealership experience and build a genuine career pathway within the automotive industry.

If you're motivated, customer-focused and ready to take the next step, we'd love to hear from you!