Trainee, Retail Lending

Foreign Trade Bank of Cambodia; Southern Downs Regional; On-site; AUD 50,000 - 65,000; Full time

Job summary

The Foreign Trade Bank of Cambodia is seeking a motivated individual in Queensland to join the team. You will be responsible for servicing clients who visit the branch counter, developing sales opportunities, and promoting the bank's products. The role requires a junior or senior student with strong English skills and a proactive approach. Responsibilities include conducting loan assessments, preparing proposals, and ensuring compliance with regulatory standards. This position offers a chance to build valuable client relationships.

Qualifications

• Junior or senior students are preferred for this role.
• Strong English proficiency is required to service clients effectively.
• A motivated and proactive approach is essential for contributing to team success.

Responsibilities

• Assist in developing sales opportunities with new and existing clients.
• Provide excellent customer service and resolve complaints.
• Assist in conducting loan underwriting and preparing proposals.

Skills

Proficiency in English

Motivated and proactive

Client relationship management

Education

Junior or senior student

Job description

This role is responsible for servicing the clients who come to the branch counter. The incumbent will build a thorough understanding of each client’s financial requirements and will focus on providing best services to retain and build deeper relationships with clients.

Main Duties

• Assist in developing and generating sales opportunities with both new and existing clients to drive business growth and expand the bank’s product and service reach;
• Assist in promoting and selling a full range of banking products to maximize client value, meet their needs, and align with their financial capacity;
• Provide good service and assist in resolving customer complaints to build long-term trust;
• Assist in conducting loan underwriting & credit analysis by collecting customer information and financial assessments;
• Assist in preparing loan proposals and contracts/disbursement;
• Assist in monitoring overdue loans and following up in a timely manner;
• Compliance & Risk: Ensure adherence to bank policies and regulatory standards.

Skills / Experiences

• Junior or senior student
• Proficiency in English
• Motivated, proactive and ready to contribute