Trainee Gaming Supervisors – Relocate to Mount Isa!

Waymark Hotels; Mount Isa City; In loco; AUD 48.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Career development plan

Full-time opportunities

Exposure to large events

Promotional opportunities

Descrizione del lavoro

Is a Trainee Supervisors Program at Isa Hotel & Red Earth Hotel in Mount Isa. You will develop leadership and operational skills across bar, restaurant, bottleshop, or gaming under a structured framework.

Join a multi-outlet venue with a clear pathway into a full-time Supervisor role, working closely with the General Manager and gaining exposure to large-scale hospitality events such as Mount Isa Rodeo.

Competenze

• Experience in fast-paced hospitality settings (bar/restaurant/bottleshop/gaming).
• Previous on-shift leadership or coaching experience preferred.

Mansioni

• Supervise venue operations (bar, restaurant, bottleshop or gaming) on shift.
• Motivate staff to deliver high-quality customer experiences.
• Assist promotions, entertainment and functions to drive sales.
• Oversee cash handling and till reconciliation procedures.
• Address customer feedback and inquiries to maintain a welcoming atmosphere.

Conoscenze

Hospitality experience

Leadership

Customer service

Staff coaching

QLD RSA

RSG

Descrizione del lavoro

The Isa Hotel & Red Earth Hotel in Mount Isa is on the lookout for motivated and experienced hospitality professionals to join our Trainee Supervisors Program.

Become part of our thriving, multi-outlet venue as a Trainee Supervisor across Bar, Restaurant, Bottleshop, OR Gaming. You’ll develop your leadership and operational skills through our structured performance framework, working closely with our General Manager, with a clear pathway into a full-time Supervisor role.

What You’ll Do:

• Use your hospitality experience and technical knowledge to quickly learn and adapt to our venue operations.
• Supervise venue operations (bar, restaurant, retail or gaming) in a fast-paced environment.
• Motivate staff to deliver outstanding customer experiences in a high-energy setting.
• Work closely with management to support promotions, entertainment, and functions that drive sales and enhance the venue experience.
• Manage cash handling and POS procedures, ensuring accuracy in till reconciliation.
• Handle customer feedback and inquiries professionally, helping build a welcoming and memorable atmosphere for locals and visitors.

What We’re Looking For:

• Experience working in a fast-paced hospitality environment (bar, restaurant, bottleshop, gaming room).
• Previous experience leading, coaching, or supporting hospitality teams on shift (desirable).
• Genuine motivation to build a long-term career in hospitality, with a pathway into management.
• Strong customer service focus with the ability to train staff.
• Reliable, eager to learn, and a team player.
• Current QLD RSA and RSG (or ability to obtain).

What’s On Offer:

• Full-time opportunities available, offering a competitive salary.
• Clear career growth with a tailored development plan to fast-track career to a Supervisor role.
• Future opportunities in hospitality management: Duty Manager, Assistant Manager, Retail Manager etc.
• Exposure to large-scale hospitality events, including the world-famous Mount Isa Rodeo.

About Us:

Located in the heart of Mount Isa, Isa Hotel & RedEarth Boutique Hotel are premier destinations for both locals and travellers seeking comfort, style, and exceptional service.

The Isa Hotel offers a dynamic country pub experience with its Rodeo Bar & Grill, Liquor Warehouse, premium Gaming Room, and comfortable accommodation. The RedEarth Boutique Hotel delivers a more refined experience, featuring a fine dining restaurant, cocktail bar, bottleshop, and boutique accommodation. Together, our venues provide a complete and diverse hospitality offering for our guests.