Trainee Customer Service Officer - Temporary Full-Time

City Of Canterbury Bankstown Council; Canterbury-Bankstown; On-site; AUD 38,000 - 52,000; Full time

Job summary

City of Canterbury Bankstown Council is offering a Trainee Customer Service Officer role in Bankstown, NSW. This two-year Temporary Full-Time traineeship starts February 2027 and combines structured learning with on-the-job experience to handle a broad range of enquiries via telephone and face-to-face service.

You will learn Council services, policies, and procedures while developing professional communication and customer service skills in a supportive team environment.

Qualifications

• Enquiries handled via telephone and face-to-face service.
• Trainee position with structured learning and on-the-job experience.
• Develop professional communication and customer service skills in a supportive team.

Responsibilities

• Handle enquiries via telephone and face-to-face service.
• Learn council services, policies and procedures.
• Develop communication and customer service skills in a team environment.

Skills

Customer service

Telephone support

Job description

City of Canterbury Bankstown Council is offering a Trainee Customer Service Officer role in Bankstown, NSW. This two-year Temporary Full-Time traineeship starts February 2027 and combines structured learning with on-the-job experience to handle a broad range of enquiries via telephone and face-to-face service.

You will learn Council services, policies, and procedures while developing professional communication and customer service skills in a supportive team environment.

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