Trainee Car Care Consultant

Sunco Motors; Maroochydore; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

On-the-job training

Mentorship

Career progression

Supportive team environment

Competitive remuneration

Employee discounts

Job summary

SUNCO MOTORS PTY LTD in Caloundra, Queensland is seeking a Trainee Car Care Consultant to join our sales team full‑time. You will help customers select car care products and services while developing your sales and product knowledge under guidance from experienced team members.

This role offers on‑the‑job training, mentorship, clear pathways for progression, a collaborative team, and a competitive remuneration package as you grow in automotive customer service.

Qualifications

• Positive, enthusiastic attitude with interest in the automotive industry.
• Strong communication and interpersonal skills to build rapport with customers.
• Willingness to learn sales and product knowledge through on-the-job training.
• Reliable, punctual, and committed to high-quality service.
• Ability to work in a team and take initiative independently.
• Basic numeracy skills for processing transactions and cash handling.
• Customer-focused mindset with interest in solving customer problems.
• Flexible to adapt to changing priorities and environments.
• Retail, sales, or customer service experience preferred but not essential.
• Valid driver's licence advantageous.

Responsibilities

• Greet customers and assist in identifying vehicle care needs.
• Learn about and recommend car care products and services.
• Process customer transactions accurately and efficiently.
• Build and maintain positive customer relationships to encourage loyalty.
• Assist with product displays, stock management, and shop cleanliness.
• Respond to enquiries about product features and application methods.
• Support experienced consultants in delivering excellent service.
• Participate in product training to enhance knowledge and sales skills.
• Work toward individual and team sales targets via consultative selling.
• Follow company policies and procedures at all times.

Job description

SUNCO MOTORS PTY LTD is a leading automotive care specialist dedicated to providing exceptional vehicle maintenance and detailing services to customers across Queensland. We pride ourselves on delivering high-quality products and expert advice to help customers protect and maintain their vehicles. Our team is passionate about the automotive industry and committed to building long-term relationships with our clients through outstanding customer service and professional expertise.

About the role

We are seeking an enthusiastic and motivated Trainee Car Care Consultant to join our dynamic sales team at our Caloundra QLD location. This is a full-time position that offers an excellent opportunity to launch your career in automotive sales and customer service. As a Trainee Car Care Consultant, you will play a vital role in helping customers select the right car care products and services whilst developing your sales and product knowledge under the guidance of experienced team members. This position is essential to our customer-focused approach and provides the foundation for career progression within our organisation.

Key responsibilities

• Greeting customers and providing friendly, professional assistance in identifying their vehicle care needs
• Learning about and recommending appropriate car care products and services tailored to individual customer requirements
• Processing customer transactions accurately and efficiently
• Building and maintaining positive customer relationships to encourage repeat business and loyalty
• Assisting with product displays, stock management, and maintaining a clean, organised sales environment
• Responding to customer enquiries about product features, benefits, and application methods
• Supporting experienced consultants in delivering exceptional customer service
• Participating in product training and development sessions to enhance your knowledge and sales skills
• Achieving individual and team sales targets through effective consultative selling
• Following company policies and procedures at all times

What we’re looking for

• A positive, enthusiastic attitude with a genuine interest in the automotive industry
• Strong communication and interpersonal skills with the ability to build rapport with customers
• Willingness to learn and develop your sales and product knowledge through on-the-job training
• Reliable and punctual with a commitment to delivering consistent, high-quality service
• Ability to work effectively as part of a team whilst also taking initiative independently
• Basic numeracy skills for processing transactions and managing cash handling
• A customer-focused mindset with genuine interest in solving customer problems
• Flexibility to adapt to changing priorities and work environments
• Ideally, some retail, sales, or customer service experience (though this is not essential for the right candidate)
• A valid driver's licence would be advantageous

What we offer

• Comprehensive on-the-job training to develop your car care product knowledge and sales skills
• Mentorship from experienced team members who are invested in your professional development
• Clear pathways for career progression within the organisation
• A supportive and collaborative team environment that values your contributions
• Competitive remuneration package commensurate with experience
• An engaging workplace culture where your ideas and initiative are valued
• Opportunity to work in a thriving industry with growing demand for professional car care services
• Access to employee benefits and discounts on our products and services