Trainee Business Support Coordinator

Ashtead Technology; Kintore; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Training provided

In-office role in Kintore

Collaborative team environment

Job summary

Ashtead Technology is seeking a Trainee Business Support Coordinator to join our Business Systems Team in Kintore. This full-time, in-office role provides broad administrative and coordination support, with training to build knowledge of our business systems over time.

The role will develop from administrative tasks to handling user queries, access management and reporting, while gaining practical experience across ERP platforms and business applications.

Qualifications

• Experience in administrative, operations, coordination or support roles.
• Ability to work independently and take ownership of day-to-day responsibilities.
• Experience in rental, oil & gas, engineering, logistics or similar operational environment.
• Familiarity with ERP or business applications such as Oracle NetSuite, SAP, Microsoft Dynamics or similar.

Responsibilities

• Provide day-to-day administrative and coordination support.
• Manage and respond to internal requests, ensuring they are tracked and completed.
• Maintain records, trackers and registers; produce regular reports.
• Support user access administration, onboarding and off-boarding.
• Raise purchase orders for software, licences, services, liaising with suppliers.
• Coordinate with external suppliers to resolve queries.
• Attend meetings and track actions with stakeholders.
• Develop knowledge of Business Systems through training and hands-on experience.
• Provide first-line user support for Business System queries.
• Assist with coordinating business testing when changes occur.
• Maintain documentation and process information.

Skills

Admin & org skills

Excel

Word

Outlook

Task management

Customer service

Tools

ERP systems

Oracle NetSuite

SAP

Microsoft Dynamics

Job description

Ashtead Technology are looking for an organised and proactive Trainee Business Support Coordinator to join our Business Systems Team and provide a broad range of administrative and coordination support activities. This is a full time, in office position based in Kintore. The role will initially focus on providing administrative and coordination support, while progressively developing your knowledge and understanding of our business systems and processes.

Ideally, we're looking for someone with previous experience in an administrative, operations, coordination or support role, with the confidence to work independently and take ownership of day-to-day responsibilities. This could be within rental, oil & gas, engineering, logistics or another operational environment.

This role would suit someone who enjoys working in a busy environment, coordinating tasks, supporting colleagues and finding practical solutions to day-to-day challenges. It is particularly well suited to someone with an administration or operations background who is looking to develop their career and build knowledge in business systems and user support.

We will provide training, guidance and hands‑on experience to help you build your systems knowledge over time. As your experience develops, you will take on increasing responsibility for supporting users, responding to system queries and helping colleagues get the most from our business applications.

What you'll be doing:

• Provide day‑to‑day administrative and coordination support.
• Manage and respond to a range of internal requests, ensuring they are recorded, progressed and followed through to completion.
• Maintain accurate records, trackers and registers, ensuring information is kept up to date and produce regular reports and statistics to support the team and wider business.
• Support the administration of user access, including onboarding and off‑boarding activities.
• Raise purchase orders for software, licences, services and other business requirements, liaising with suppliers and internal stakeholders to ensure orders are processed correctly.
• Liaise with external suppliers to coordinate activities and resolve queries.
• Attend meetings and calls with internal stakeholders and external service providers where required, tracking agreed actions and providing updates to ensure tasks are completed within agreed timescales.
• Develop knowledge ofour Business Systems through structured training, hands‑on experience and support from the Business Systems team.
• Progressively develop the ability to providefirst-line user support, resolving routine Business System queries and helping colleagues use the system effectively.
• Assist with coordinating business testing when changes or improvements are introduced, working with departmental representatives to gather feedback and ensure actions are followed up.
• Maintain relevant documentation, guidance notes and process information.

What experience you'll bring:

• Strong administrative and organisational skills with excellent attention to detail.
• Good working knowledge of Microsoft Excel, Word and Outlook.
• Ability to prioritise workload and manage multiple requests.
• Able to manage competing priorities in a fast‑paced environment, adapting quickly to changing business needs while maintaining accuracy and delivering excellent customer service.

Experience working in rental, oil & gas, engineering, logistics, project administration or another operational environment is beneficial a well as experience using an ERP or business application such as Oracle NetSuite, SAP, Microsoft Dynamics or a similar system.

Who we are:

Established in 1985, Ashtead Technology is a leading provider of subsea equipment rental solutions, advanced underwater technologies, and support services to the global offshore energy sector. With over 40 years of experience, we specialise in enabling customers to understand the subsea environment and manage offshore energy production infrastructure, including offshore wind farms and oil and gas platforms. Our offering spans the entire lifecycle of these infrastructures, with over 85% of our equipment fungible across both markets.

Headquartered in the UK, Ashtead Technology operates globally with over 600 staff and more than 30,000 assets, making us one of the largest independent rental fleets in the industry. We continue to invest in equipment and have a strong in‑house engineering capability to provide the most technologically advanced solutions. Our growth, driven by strategic acquisitions and organic expansion, culminated in a successful IPO in 2021, with shares now trading on the Main Market of the London Stock Exchange.

What we can offer:

• A dynamic & collaborative team environment where your contributions are valued, and your ideas welcomed.
• A positive and inclusive company culture that fosters collaboration, creativity, and mutual respect among team members.