Trainee Branch Manager / Supervisor – Restoration – Mackay

Steamatic; Mackay Regional; On-site; AUD 60,000 - 80,000; Full time

Job summary

Steamatic North Queensland – Mackay invites applications for a Trainee Branch Manager / Operations Supervisor. This hands-on leadership role offers a clear pathway to branch management while you continue to be involved in restoration work across water damage, mould, and fire recovery projects.

You will join our Mackay team, learn systems and processes, and progressively take on responsibilities from job assessment to branch operations, working closely with insurers, builders and property

Qualifications

• Experience in trades, construction or service industries.
• Led small teams or supervised projects.
• Wants management career while staying hands-on.
• Strong communication and organisational skills.
• Pass police checks and client security clearances.
• Current QLD Driver’s Licence.
• White Card or willingness to obtain.

Responsibilities

• Assess water, mould and fire damage at properties.
• Develop scopes of work and organise equipment and crews.
• Lead small teams on restoration projects.
• Schedule jobs and manage workflow.
• Liaise with insurers, builders and property managers.
• Manage job costs and maintain reporting standards.
• Assist with day-to-day operations of the Mackay branch.

Skills

Trades experience

Construction

Insurance repairs

Facilities maintenance

Tools

Job reporting systems

Job description

Trainee Branch Manager / Supervisor – Restoration – Mackay

Trainee Branch Manager / Operations Supervisor
Steamatic North Queensland – Mackay

Looking to step off the tools and into a leadership role?

Steamatic North Queensland is seeking a motivated Trainee Branch Manager / Operations Supervisor to join our Mackay team, with a clear pathway to grow into a Branch Manager role over time.

This position suits someone with experience in trades, construction, insurance repairs, or facilities maintenance who is ready to move into leadership while still remaining hands-on.

Steamatic specialises in water damage restoration, mould remediation, fire recovery and specialist cleaning services. When properties are damaged, we’re the team that steps in to make things right. Our clients include insurers, builders, property managers and commercial facilities across the Mackay region.

This role offers a genuine opportunity to learn the business from the ground up and progress into full branch leadership.

The Role

You will work alongside our operational team while learning the systems, equipment and processes used in the restoration industry. Over time, you will take on increasing responsibility across job assessment, team leadership and branch operations.

Key responsibilities include:

• Assessing water, mould and fire damage at properties




• Developing scopes of work and organising equipment and crews




• Leading small teams on restoration projects




• Scheduling jobs and managing workflow




• Liaising with insurers, builders and property managers




• Managing job costs and maintaining professional reporting standards




• Assisting with day-to-day operations of the Mackay branch

This is a hands-on leadership role, not a desk job. You will be comfortable both on site and managing operations.

Who This Role Suits

This role is ideal for someone who:

• Has experience in trades, construction or service industries




• Has led small teams or supervised projects




• Wants to step into a management career




• Is practical and solutions-focused




• Communicates confidently with clients and contractors




• Takes ownership and enjoys responsibility




• Wants long-term career growth within a stable business

Restoration industry experience is an advantage but not essential. Full training will be provided.

What We Offer

• Leadership and management development




• IICRC industry training and ongoing professional development




• A supportive team environment




• Interesting and varied work across the region




• Clear pathway to Branch Manager

Steamatic North Queensland operates across Townsville, Mackay and Cairns, offering strong long-term career opportunities within the region.

Requirements

• Current QLD Driver’s Licence




• Strong communication and organisational skills




• Computer literacy for job reporting systems




• Ability to lead teams and manage competing priorities




• Professional presentation and reliability




• Ability to pass police checks and client security clearances




• White Card (or willingness to obtain)