Trainee Admin Officer: Learn Certificate IV & Elevate Service

Lake Macquarie City Council; Newcastle-Maitland; On-site; AUD 55,000 - 75,000; Full time

Job summary

Lake Macquarie City Council is seeking a motivated individual to join the team at Wallsend, with travel to various areas within the region. You will support diverse business areas and help deliver exceptional customer service in a local government setting.

You'll complete a Certificate IV in Business Administration through online study, developing practical skills in administration, customer service, stakeholder engagement, records management and business operations.

Qualifications

• Completed Year 12 (or equivalent) with satisfactory results in English and Mathematics.
• A passion for providing outstanding customer service and creating positive experiences for others.

Responsibilities

• As a key member of the team, you'll be at the centre of the departments, supporting a diverse range of business areas and helping deliver exceptional customer service.
• Deliver outstanding customer service by responding to enquiries, requests and correspondence in a professional and timely manner.
• Read the position statement and capability framework to learn more.

Skills

Customer service

Education

Year 12

Job description

Lake Macquarie City Council is seeking a motivated individual to join the team at Wallsend, with travel to various areas within the region. You will support diverse business areas and help deliver exceptional customer service in a local government setting.

You'll complete a Certificate IV in Business Administration through online study, developing practical skills in administration, customer service, stakeholder engagement, records management and business operations.