Trainee Admin Officer – Env & Assets (Paid Study)

Careers at Council; Newcastle-Maitland; On-site; AUD 40,000 - 46,000; Full time

Benefits offered by this job

Wage while studying

Paid study time & course fees

Yearly pay reviews

35 hour week

Four weeks annual leave

Mentored by professionals

Employee health & wellbeing benefits

Job summary

Lake Macquarie City Council invites energetic individuals to join as a Trainee Administration Officer in Environmental Systems and Assets. You will gain hands-on experience while studying a Certificate IV in Business Administration online, supported by a dedicated team and structured training in customer service, records management and business operations.

The role is based in Wallsend with occasional travel, offers a starting weekly wage of $761.05 and job security through a formal traineeship,

Qualifications

• Completed Year 12 (or equivalent) with satisfactory results in English and Mathematics.
• A passion for providing outstanding customer service and creating positive experiences for others.
• Strong communication and interpersonal skills, with the confidence to build positive relationships with a wide range of people.
• Sound computer literacy and a willingness to learn new digital systems, software and technologies.
• Enjoy working as part of a supportive team and contributing to shared goals.
• A willingness to complete a Certificate IV in Business Administration and commitment to completing all training and study requirements.

Responsibilities

• Deliver outstanding customer service by responding to enquiries, requests and correspondence in a professional and timely manner.
• Manage and process customer requests through Council's customer request management system.
• Provide administrative support including processing invoices and requisitions, preparing correspondence and reports, maintaining systems, and coordinating documentation.
• Assist with the distribution of incoming correspondence and ensure workflows are directed to the appropriate teams.
• Coordinate meetings, prepare agendas, and record minutes.
• Support the planning and delivery of workshops, training sessions, events and departmental activities.
• Act as the department's Authority and TRIM Champion, supporting effective records and information management.
• Work collaboratively across the Environmental Systems and Assets departments and contribute to achieving team and organisational objectives.

Skills

Customer service

Communication skills

Interpersonal skills

Computer literacy

Education

Year 12 or equivalent

Certificate IV in Business Administration

Job description

Lake Macquarie City Council invites energetic individuals to join as a Trainee Administration Officer in Environmental Systems and Assets. You will gain hands-on experience while studying a Certificate IV in Business Administration online, supported by a dedicated team and structured training in customer service, records management and business operations.

The role is based in Wallsend with occasional travel, offers a starting weekly wage of $761.05 and job security through a formal traineeship,