Traffic Control Center Operator – 24/7 Incident Response

Transurban

Brisbane

On-site

AUD 70,000 - 95,000

Full time

9 days ago

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Job summary

Transurban is seeking a Network Operator for our Traffic Control Room in Brisbane on a 12‑month fixed‑term contract. You will monitor ITS, CCTV, and road systems, coordinate with emergency services and internal teams, and implement traffic management plans to keep roads safe and efficient.

You will manage tunnel environments, provide real‑time updates to stakeholders, and contribute to process improvements.

Qualifications

  • Experience in a monitoring centre or control room environment.
  • Interest or experience with traffic management systems (OMCS/IOMCS/ITS).
  • Ability to stay calm and professional under pressure.
  • Current First Aid Certificate and OH&S White Card encouraged.
  • Experience writing operational reports.
  • Willingness to work a 24/7 rotating shift roster.

Responsibilities

  • Operate ITS, CCTV, AID and road management platforms to maintain safe traffic flow.
  • Coordinate with emergency services, field crews and internal teams during incidents.
  • Develop and follow traffic management plans to improve efficiency and safety.
  • Monitor tunnel environments (air quality, water levels) and manage plant systems (ventilation, drainage, fire panels).
  • Provide real‑time updates to stakeholders, media and the public via digital platforms and VMS.
  • Understand traffic management policies and procedures and apply them across assets.
  • Be able to work across multiple assets to meet business needs.

Skills

Monitoring centre experience
Traffic management systems
Tech‑savvy
Willingness to learn ITS platforms
Resilience under pressure
First Aid certificate
OH&S Induction/White Card
Report writing
Shift work (24/7 roster)

Tools

OMCS
IOMCS
ITS platforms

Job description

Transurban is seeking a Network Operator for our Traffic Control Room in Brisbane on a 12‑month fixed‑term contract. You will monitor ITS, CCTV, and road systems, coordinate with emergency services and internal teams, and implement traffic management plans to keep roads safe and efficient.

You will manage tunnel environments, provide real‑time updates to stakeholders, and contribute to process improvements.

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