Trading Platform Support Specialist

FP Markets; Sydney; Hybrid; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Birthday day off

Training budget

Growth with the company

Team activities & celebrations

Wellness facilities access

Zusammenfassung

FP Markets in Sydney is seeking a Full-Time Customer Support Specialist to deliver a smooth client experience across phone, email and live chat. You will guide clients on our products, websites and trading platforms, resolving inquiries and building trust throughout their trading journey.

Reporting to the General Manager, you will collaborate with teams to educate clients, assist other departments and contribute to a dynamic growth phase.

Qualifikationen

• Strong computer literacy and MS Office proficiency.
• Experience in FX/CFD industry advantageous.
• Fluent English required.
• Team player with good communication.

Aufgaben

• Assist customers by phone, email and live chat.
• Educate clients on FP Markets website and trading platforms.
• Communicate product and service information to clients.
• Assist other departments as needed.

Kenntnisse

Excellent communication

Team player

Fluent English

Tools

Microsoft Office

Jobbeschreibung

FP Markets in Sydney is seeking a Full-Time Customer Support Specialist to deliver a smooth client experience across phone, email and live chat. You will guide clients on our products, websites and trading platforms, resolving inquiries and building trust throughout their trading journey.

Reporting to the General Manager, you will collaborate with teams to educate clients, assist other departments and contribute to a dynamic growth phase.