Trade Waitstaff | Bopp & Tone | Wynyard

Applejack Hospitality Group; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Inclusive culture

Career progression

Mental health program

Food & beverage training

TIP rewards

Paid overtime

Job summary

Bopp & Tone by Applejack Hospitality in Sydney is seeking an experienced Head Waitstaff to lead a restaurant section and deliver exceptional service in a premium dining venue.

You will oversee guest experience, coordinate with kitchen and bar teams, and train junior staff. A minimum of two years’ experience and an RSA certificate are required, with a full-time position offering AU$80,000 annually and weekend/evening shifts.

Qualifications

• This role requires at least two years in a comparable restaurant environment.
• Strong knowledge of food and beverage service, including wine and cocktails.
• Ability to work under pressure during high-volume service.
• Excellent communication and interpersonal skills.
• Commitment to outstanding guest service.
• Current RSA certificate is mandatory.

Responsibilities

• Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards.
• Greet, seat and engage with guests, delivering professional service throughout their dining experience.
• Take and coordinate food and beverage orders with knowledge of menus and wine pairings.
• Oversee junior wait staff, providing training and feedback.
• Manage table allocations and coordinate with kitchen and bar teams.
• Respond to and resolve guest concerns promptly and professionally.
• Adhere to health and safety, hygiene and RSA requirements.
• Support overall restaurant operations and standards.

Skills

Experience (2+ yrs)

Wine service

Cocktail service

Under pressure

Communication

Guest service

Education

RSA certification

Job description

Bopp & Tone by Applejack Hospitality is on the lookout for Head Section Waitstaff to join our family.

• Great pay rates
• Training & Progression plan
• Access to health and wellbeing resources and activities
• Flexible rostering
• Paid overtime and additional leave/time off

We are seeking experienced Waitstaff to join our dynamic team at our premium dining venue Bopp & Tone in Wynyard, Sydney.

About The Venue

Bopp & Tone reflects the nostalgic and optimistic post WW2 era, embodying every day opulence and grandeur. The style is lived-in luxury, with a welcoming and relaxed atmosphere. The Australian menu, centres around honest and generous share food with Mediterranean influences, and is predominantly cooked on the in-house wood grill or charcoal oven.

About The Role

As Head Waitstaff, you will provide high-quality food and beverage service in a fast-paced environment, delivering exceptional customer experiences in line with our company standards.

Key Responsibilities

• Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.
• Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
• Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
• Oversee and support junior wait staff, providing training, guidance, and feedback.
• Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
• Respond to and resolve guest concerns in a professional and timely manner.
• Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
• Contribute to maintaining service standards and supporting overall restaurant operations.

Skills and Experience

To Be Considered, You Must Have

• A minimum of two years’ relevant experience in a comparable restaurant environment.
• Strong knowledge of food and beverage service, including wine and cocktail service.
• Ability to work under pressure and handle high-volume service periods.
• Excellent communication and interpersonal skills.
• Commitment to delivering outstanding guest service.
• A current RSA (Responsible Service of Alcohol) certificate.

Salary and Conditions

This is a full-time position with an annual salary of $80,000 Grade 4+ plus superannuation, in accordance with industry standards. Weekend and evening work will be required.

Benefits & Rewards

• Work with a company that values inclusivity and cultural and gender equality
• Access to a range of learning development activities and career progression
• Dedicated mental health program, offering free one on one sessions
• Extensive & ongoing food and beverage training
• Competitive Tip structure
• Paid overtime and additional leave/time off
• Company discount when you dine/ drink at any of our venues
• Social outings and events
• In-venue and company-wide incentives

As part of our recruitment process, you may be required to undergo a police check

Reference: BTTW3030