Trade Waiter

Mygration Pty Ltd; Brisbane; On-site; AUD 80,000 - 90,000; Full time

Job summary

Mygration Pty Ltd is recruiting a Food & Beverage Attendant (Trade Waiter) for a luxury hotel in Brisbane. The role focuses on delivering exceptional service, guiding guests from greeting to farewell in a sophisticated, high-energy dining environment.

Responsibilities include beverage service, table presentation, wine recommendations, and accurate cash handling. Prior high-end service experience is preferred, with flexibility to work evenings, weekends and holidays.

Qualifications

• Previous experience in a similar food and beverage service role, preferably high-volume or fine-dining.

Responsibilities

• Greet guests and guide them through their dining experience.
• Open bottles and pour wine, beer and non-alcoholic drinks to standard.
• Maintain tables, refill beverages, and reset for next seating.
• Recommend wines from the list and assist with pairings.
• Process guest payments via POS with accuracy.

Skills

F&B service

Customer service

Wine knowledge

Teamwork

Presentation

Attention to detail

Flexible schedule

Job description

Locations: South Brisbane, QLD, 4101
Full-Time: Immediate start
Reports to: Manager
Job Title: Trade Waiter
Salary range: $79,500 - $90,000 + Superannuation - depending on skill level
Job Closure date: 30 days

About Our Client

Our client is an award-winning luxury hotel, renowned as a vibrant and sophisticated urban destination. This dynamic precinct is a celebrated hub where luxury accommodation meets an exclusive collection of high-end retail, award-winning restaurants, and stylish bars. The culinary philosophy is centred on creating immersive, memorable experiences through innovative, produce-driven cuisine and impeccable service in a stylish and energetic atmosphere. They are seeking a dedicated Food & Beverage Attendant who embodies this modern, sophisticated ethos to deliver exceptional service in their acclaimed dining venues.

About the Role

We are recruiting on behalf of our client for a passionate and skilled Food & Beverage Attendant (Trade Waiter) to join the dynamic team within their flagship restaurant. This role is the backbone of the guest dining experience, requiring a keen eye for detail, a warm and engaging personality, and a deep commitment to service excellence. You will be responsible for guiding guests through their culinary journey, from the initial greeting to the final farewell, ensuring every interaction reflects the venue's reputation for sophistication and energy.

Key Responsibilities & Duties

• Beverage Service & Sales Enhancement
• Skillfully open bottles at the table and pour beverages, including wine, beer, and non-alcoholic drinks, adhering to professional service standards and enhancing the sense of occasion for guests.
• Proactively monitor and maintain guest tables, promptly removing empty bottles and used glasses, and refilling water and other beverages to ensure an uninterrupted and attentive service flow.
• Confidently recommend wines from our curated list to complement specific food selections, developing your knowledge to expertly pair flavours and enhance the overall culinary experience for our guests.
• Operational Excellence & Venue Presentation
• Meticulously set and arrange tables prior to service, ensuring all cutlery, glassware, and tableware are polished, correctly positioned, and meet the highest standards of presentation for a luxury venue.
• Efficiently clear tables between courses, returning dishes and cutlery to the kitchen, and swiftly resetting tables to the pristine standard required for the next seating without disrupting the ambient atmosphere.
• Accurately process guest payments by operating the point-of-sale system and cash register, handling all financial transactions with integrity and providing guests with a smooth and efficient conclusion to their visit.

Candidate Profile & Requirements

• Previous experience in a similar food and beverage service role, preferably within a high-volume, à la carte or fine-dining environment.
• A genuine passion for delivering exceptional customer service with a warm, confident, and engaging personality.
• Excellent communication and interpersonal skills, with the ability to build instant rapport with guests and work seamlessly within a team.
• A strong interest in food, wine, and beverage trends, with a willingness to learn and develop knowledge of menu items and wine pairings.
• Impeccable personal presentation and a professional demeanour that aligns with a luxury brand.
• The ability to work efficiently in a fast-paced environment, maintaining composure and a high attention to detail under pressure.
• Flexibility to work across a rotating roster, including evenings, weekends, and public holidays.