Trade Waiter

Atlas Talents LLC; Gold Coast City; Presencial; AUD 75 000 - 85 000; Tempo integral

Resumo da oferta

Hurricane's Grill & Bar in Surfers Paradise, QLD is seeking a dedicated Trade Waiter to join our lively hospitality team. You will provide exceptional food and beverage service, welcome guests, present menus, take orders, coordinate with kitchen and bar, and maintain high standards of cleanliness and safety.

We require at least 1 year of waiter experience, strong customer service, and the ability to work in a fast-paced environment, including evenings, weekends and public holidays.

Qualificações

• Minimum 1 year of waiter or hospitality experience.
• Strong knowledge of F&B service procedures.
• Excellent communication and customer service.
• Able to work in a fast-paced environment and manage multiple tasks.
• Flexible to work evenings, weekends, and public holidays.

Responsabilidades

• Provide professional food and beverage service to guests.
• Welcome guests, present menus, explain dishes, and offer recommendations.
• Take orders accurately and ensure timely delivery.
• Coordinate with kitchen and bar staff for smooth operations.
• Maintain dining sections and ensure tables are prepared and cleared.
• Assist with supervision of junior waitstaff.
• Handle inquiries, special requests, and complaints professionally.
• Process payments and operate POS systems.
• Maintain cleanliness, hygiene, and health-and-safety compliance.
• Support opening/closing, stock monitoring, and busy service prep.

Conhecimentos

Customer service

Food & beverage service

Communication skills

Time management

Teamwork

Professional presentation

Descrição da oferta de emprego

Located in Surfers Paradise, QLD 4217, Hurricane's Grill & Bar is currently seeking a dedicated and experienced Trade Waiter to become part of their dynamic hospitality team.

Key Responsibilities:

• Providing professional food and beverage service to customers while maintaining high standards of hospitality and customer satisfaction.
• Welcoming guests, presenting menus, explaining dishes and beverages, and providing recommendations based on customer preferences.
• Taking customer orders accurately and ensuring timely delivery of food and beverages throughout service.
• Coordinating with kitchen and bar staff to ensure efficient communication, accurate orders, and smooth restaurant operations.
• Managing assigned dining sections and ensuring tables are properly prepared, maintained, and cleared throughout service.
• Assisting with the supervision and coordination of junior waitstaff to maintain consistent service standards.
• Handling customer enquiries, special requests, and complaints in a professional and efficient manner.
• Processing customer payments, operating point-of-sale systems, and ensuring accurate billing procedures.
• Maintaining high standards of cleanliness, food hygiene, and compliance with workplace health and safety regulations.
• Supporting daily restaurant operations, including opening and closing procedures, stock monitoring, and preparation for busy service periods.

About you:

• At least one year of relevant experience in a waiter or similar hospitality role.
• Strong knowledge of food and beverage service procedures and restaurant operations.
• Excellent communication and interpersonal skills with a strong customer service approach.
• Ability to work efficiently in a fast-paced restaurant environment while maintaining attention to detail.
• Strong organisational and time management skills with the ability to manage multiple tasks during busy service periods.
• Ability to work independently and collaboratively as part of a hospitality team.
• Experience assisting with the coordination or supervision of waitstaff is highly regarded.
• Professional presentation, a positive attitude, and a commitment to delivering high-quality dining experiences.
• Flexibility to work evenings, weekends, and public holidays as required.

Job Type: Permanent/Full-time

Salary: $75,000 - $85,000 per annum.